Op basis van 221 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,5 Service & personeel
4,5 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Maple valley
Geplaatst op 20 jun. 2024
👍
door een geverifieerde reiziger
Geplaatst op 20 jun. 2024
It was great!
door een geverifieerde reiziger
Geplaatst op 19 jun. 2024
Room size. Cleanliness. Amenities.
door een geverifieerde reiziger
Geplaatst op 9 jun. 2024
We loved the property and all its offerings. Had wanted adjacent room for our group but couldn’t get one. They tried their best to at least keep us close. Worked out great! Would definitely use them again!
Opmerking van Hotelbeheer
10 jun. 2024 door Liberty BellHotelbeheer
Thank you for taking the time to leave us a review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share.
door een geverifieerde reiziger
Geplaatst op 31 mei 2024
door een geverifieerde reiziger uit North Vancouver
Geplaatst op 5 mei 2024
Opmerking van Hotelbeheer
10 jun. 2024 door Liberty BellHotelbeheer
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our hotel. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
door een geverifieerde reiziger
Geplaatst op 16 mrt. 2024
Hotel was great hot tub was great the first night second night was on the cold side. Restaurant beside the hotel (JB’s) was excellent
Opmerking van Hotelbeheer
17 mrt. 2024 door Front Desk Guest ServicesHotelbeheer
Dear Namcy, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our hot tub to be great. We apologize for any inconvenience you experienced with the temperature of the hot tub on the second night and will address this promptly to ensure a consistent experience for our guests.It's wonderful to hear that you also had a fantastic dining experience at JB’s restaurant. We're glad you enjoyed their offerings and will be sure to pass along your compliments to their team.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Front Desk MainStay Suites
door een geverifieerde reiziger
Geplaatst op 15 mrt. 2024
The whole 4th floor had a horrible cigarette smoke smell, the room smelled like cigarettes and was dirty. The toilet bowl was molded!! I recommend finding a different place to stay.
Opmerking van Hotelbeheer
20 mrt. 2024 door Front Desk Guest ServicesHotelbeheer
Dear Jason,Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your stay with us. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to hear that we fell short of meeting your expectations.We are deeply concerned to learn about the issues you highlighted regarding the smell of cigarette smoke on the 4th floor, the cleanliness of your room, and the condition of the toilet bowl. Please rest assured that we take all guest feedback seriously, and we will investigate these matters thoroughly to address them promptly. Our team will work diligently to rectify these issues to ensure that future guests do not encounter similar problems.We understand that your experience may have been frustrating, and we sincerely apologize for any inconvenience this may have caused you. We strive to provide all our guests with a pleasant and comfortable stay, and we regret that we did not meet this standard during your visit.Please know that your comments are invaluable to us as they help us identify areas for improvement. We appreciate your honesty and hope that you will give us another opportunity to serve you better in the future. If your travels bring you back to the area, we would be grateful for the chance to restore your faith in our hotel.Once again, we apologize for the issues you encountered and thank you for bringing them to our attention.Warm regards,Jordan SchreinerFront Desk Guest ServicesMainStay Suites
door een geverifieerde reiziger
Geplaatst op 19 feb. 2024 op Hotels
Opmerking van Hotelbeheer
9 mrt. 2024 door Front Desk Guest ServicesHotelbeheer
Dear Melinda, Thank you so much for your fantastic rating! We're thrilled to hear that you had such a wonderful experience during your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Front Desk, MainStay Suites
door een geverifieerde reiziger
Geplaatst op 5 feb. 2024 op Hotels
Opmerking van Hotelbeheer
9 mrt. 2024 door Front Desk Guest ServicesHotelbeheer
Dear Paula, We're absolutely delighted to hear that you rated your stay a perfect 10 out of 10! Thank you for taking the time to share your feedback. It's our goal to provide exceptional service and create memorable experiences for our guests, and we're thrilled that we met your expectations. We can't wait to welcome you back for another fantastic stay in the future!Thank you, Front DeskMainStay Suites
