Op basis van 967 geverifieerde beoordelingen
3,3 Hygiëne kamer
3,9 Service & personeel
3,0 Comfort kamer
2,9 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 23 feb. 2019 op Hotels
Heel mooi onderkomen op park met veel voorzieningen. Voor jeugd waterpartijen. 2 zwembaden.
Opmerking van Hotelbeheer
25 feb. 2019 door Cynthia Hobson – GMHotelbeheer
Thank you for taking the time to tell us about your experience at the ibis Budget Coffs Harbour.
At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate you sharing your comments, it was a pleasure to have you stay with us and I hope that you will give us another opportunity to serve you in the near future.
Sincerely,
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
My room was small but very clean plus it was in walking distance to the shops and a five minute drive to the beach.
And even though my room was right next to the Pacific Hwy it was quiet plus with only one entry i felt safe and secure.
Opmerking van Hotelbeheer
24 apr. 2024 door Ibis Front Office Team Hotelbeheer
Thank you for your feedback on your recent stay with us. We are so glad you enjoyed your stay, and that our room had everything you needed for a quick stopover. We look forward to welcoming you back again soon.
door een geverifieerde reiziger
Geplaatst op 11 apr. 2024
Ok for a quick stop over
Opmerking van Hotelbeheer
24 apr. 2024 door Ibis Front Office Team Hotelbeheer
Thank you for your feedback on your recent stay with us. We are certainly an easy & convenient location for our travelling guests to rest. With many local pubs, cafes & shops within walking distance to our hotel. We look forward to more improvements scheduled for this year to ensure our guests overall stay is quality.
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
The bathroom gets flooded the water from the shower didn’t drain immediately to the drain because the floor waste didn’t have enough gradient and was in the wrong position
Opmerking van Hotelbeheer
24 apr. 2024 door Ibis Front Office Team Hotelbeheer
Thank you for your feedback on your recent stay with us. We as always encourage guests to see us onsite if they have any concerns so we can do our best to ensure a comfortable stay. Although some building flaws do make that diffucult. We have been listening however, & making updates needed for our hotel, many areas currenlty underway. We look forward to the improvements scheduled for this year to ensure our guests overall stay is quality.
door een geverifieerde reiziger
Geplaatst op 1 apr. 2024
Horrible smell, felt dirty before we even walked in, lack of AC working, felt unsafe, otherwise wonderful conversation at front desk. Don’t expect ice or water. Linens and bed were pretty cheap.
Opmerking van Hotelbeheer
24 apr. 2024 door Ibis Front Office Team Hotelbeheer
Thank you for your feedback on your recent stay with us. We have been listening & making updates needed for our hotel, many areas currenlty underway. We look forward to the improvements scheduled for this year to ensure our guests overall stay is quality.
door een geverifieerde reiziger
Geplaatst op 26 mrt. 2024
.
Opmerking van Hotelbeheer
29 mrt. 2024 door JessHotelbeheer
Hi Andrea,Thank you for your review!
door een geverifieerde reiziger
Geplaatst op 26 mrt. 2024
This place needs a major restoration
Opmerking van Hotelbeheer
29 mrt. 2024 door JessHotelbeheer
Hi Edwin,Thank you for your review.
door een geverifieerde reiziger
Geplaatst op 4 mrt. 2024
Our booking "got lost in the technology platform". We arrived around 5pm, and about five other couples were waiting for the staff person on the desk to give us our rooms given that the computer system was not working. She was unable to help. We were tired from a day on the road so went and found other accommodation rather than fight a tedious battle that was probably going to not result in a room for the night. Id never go there again.
Opmerking van Hotelbeheer
5 mrt. 2024 door JessHotelbeheer
Hi Bruce,We would like to apologise for your experience with check-in.Thank you for your review.
door een geverifieerde reiziger
Geplaatst op 4 mrt. 2024
Shower had no perimeter on the floor to keep water in recess. Towels had to be put on floor to absorb bathroom water. Aircon had not been cleaned or maintained
Opmerking van Hotelbeheer
5 mrt. 2024 door JessHotelbeheer
Hi Andrew, we would like to apologise about our accommodation not meet your expectations.Thank you for your review.
door een geverifieerde reiziger
Geplaatst op 3 mrt. 2024
The air conditioning in the room didnot work and when advised receptionist who was rude did not change rooms.not happy
Opmerking van Hotelbeheer
5 mrt. 2024 door JessHotelbeheer
Hi Mario,We are sorry our accomodation did not meet your expectations.Thank you for your review.
