Op basis van 390 geverifieerde beoordelingen
4,6 Hygiëne kamer
4,6 Service & personeel
4,6 Comfort kamer
4,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 23 mei 2024
The property itself was very new and modern and CLEAN. the placement was not the best (directly behind a gas station where people were begging outside) but nobody came to the hotel parking lot so that was a relief. Overall would stay here again.
Opmerking van Hotelbeheer
24 mei 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for your feedback! We're delighted to hear that you appreciated the new, modern, and clean features of our property. We understand that the location might not have been ideal for you, but we're glad to know it didn't impact your stay. Your safety and comfort are our top priorities. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 23 mei 2024
The room was clean and comfy
Staff was helpful
Air conditioner was a bit noisy
Opmerking van Hotelbeheer
23 mei 2024 door Hotel Manager Hotelbeheer
Dear Suzanne,Thank you for staying at our hotel. It's great to know you enjoyed the cleanliness and comfort of your room and found our staff to be helpful. We're sorry about the noise from the air conditioner and will address this promptly. We look forward to your next visit.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 21 mei 2024
Everything
Opmerking van Hotelbeheer
22 mei 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for sharing your experience! We're thrilled to hear that everything met your expectations during your stay. We hope to welcome you back soon for another enjoyable visit!Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 20 mei 2024
Everything was great throughout my stay.
Opmerking van Hotelbeheer
21 mei 2024 door Hotel Manager Hotelbeheer
Dear Cynthia,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 19 mei 2024
Great staff, clean and updated. Nice spot to rest for the night while in town.
Opmerking van Hotelbeheer
20 mei 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our updated facilities and found our staff accommodating. We hope to welcome you back next time you're in town. Safe travels!Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 18 mei 2024
The ac was really noisy the curtains were falling down and it stinks
Opmerking van Hotelbeheer
20 mei 2024 door Hotel ManagerHotelbeheer
Dear Eric,We apologize for the inconvenience with the noisy AC, falling curtains, and unpleasant odor in your room. Your feedback is valuable, and we will address these issues promptly to ensure a more comfortable stay for all our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 18 mei 2024
We stayed here for a graduation for my brother from BCT. It was very close (7 min) from gate 4 and staff was very nice and attentive. Hotel was overall really nice and clean.
Opmerking van Hotelbeheer
20 mei 2024 door Hotel Manager Hotelbeheer
Dear Mario,Thank you for the perfect rating! We're delighted to hear that you enjoyed your stay with us, especially for such a special occasion like your brother's graduation. We're glad our proximity to gate 4 and the attentiveness of our staff made your stay convenient and pleasant. We appreciate your kind words about our hotel being nice and clean. Congratulations to your brother on his graduation! We hope to welcome you back again soon for another great stay.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 18 mei 2024
Opmerking van Hotelbeheer
19 mei 2024 door Hotel Manager Hotelbeheer
Dear Mary Alice,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 17 mei 2024
Great
Opmerking van Hotelbeheer
21 mei 2024 door Hotel Manager Hotelbeheer
Dear Valentina,Thank you for your positive feedback. We're thrilled you had a great stay with us. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 17 mei 2024
We arrived at 1:30in the morning due to our late flight upon arrival there was a man sitting on the floor inside the entrance while we were getting our key to our room he started yelling like a crazy man and saying vulgar things, he scared and woke my little child that was sleeping in my arms. When we got in our room there was trash in all the trash cans and one of the beds looked like they didn’t even change the sheets. Honesty don’t even think they cleaned the room beforehand. At 4 in the morning it lots of noise like someone banging on a wall not sure what it was. Overall bad experience.
Opmerking van Hotelbeheer
20 mei 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for sharing your experience with us. We're deeply sorry to hear about the issues you encountered during your stay. The safety and comfort of our guests are our top priorities, and we apologize for the disturbance and the state of your room. This is not the standard we strive to uphold. Please know that we are addressing these concerns with our team to prevent future occurrences. We hope you’ll give us another chance to provide a better experience in the future.Sincerely, Hotel Manager
