Great location. Friendly staff. That's about it. Rooms slightly under expectation for a 4 star. Needing some maintenance. Floors uneven and the look us very tired. I am not sure the bread buns were freshly baked that day for breakfast. They were hard and dry. Too much bacon was fried up in advance, so there was a big pile of hardened dry bacon left under the heater which look really gross.
Opmerking van Hotelbeheer
9 jan. 2019 door Martin Normann Clemmensen, Front Office ManagerHotelbeheer
Dear X,
Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
Your feedback with regards to breakfast has also been noted and shared with the F&B department.
I hope your return journey was a smooth one, and that we will have the pleasure of welcoming you to Copenhagen once again.
Yours sincerely,
Martin, Front Office Manager