Op basis van 574 geverifieerde beoordelingen
3,5 Hygiëne kamer
3,8 Service & personeel
3,5 Comfort kamer
3,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 7 mei 2024
We departed this motel early, despite paying in advance, due to the unsanitary condition of the room which did not meet the most basic of standards.
This property is old, dirty and in dire need of maintenance.
Despite the motel claiming to provide daily housekeeping, our room was not serviced at all during our five night stay. The rubbish bin was not emptied once. There were no cleaning tools provided (broom, dishcloths, etc.) We needed to visit the motel desk to ask for additional needs (toilet rolls, tea bags, towels, insect spray).
Bathroom - Cracked tiles, constantly running/dripping tap, window stuck open without screen, half flush out of order, hot tub out of order, mouldy grout, ant infested.
Kitchenette - Dirty microwave not cleaned from previous guests, dirty toaster not cleaned from previous guests, dirty fridge, putrid chopping board (put outside of room due to smell), dirty cutlery & crockery, freezer ineffective (door missing), ant infested.
Bedrooms - Dirty/soiled mattresses without protectors, external awnings badly damaged (multiple holes) deeming them ineffective. Iron but no ironing board
Pool - Covered and not available for use by guests. Surrounding area unkept and overgrown. This is used as a smoking area, despite claims of being a “smoke free property”. Entry to room overgrown.
Based on our disappointing experience, I would not recommend this property until such time major improvements in the way of service and maintenance have been made.
door een geverifieerde reiziger uit West End
Geplaatst op 2 mei 2024
door een geverifieerde reiziger
Geplaatst op 2 apr. 2024
Nice people, easy to deal with
door een geverifieerde reiziger
Geplaatst op 13 mrt. 2024
door een geverifieerde reiziger
Geplaatst op 28 feb. 2024
This is a great place to stay. It's an older facility that has been renovated. Our room had new paint, new carpet and just enough of a vintage feel to be quaint. The owners/staff are easy to work with. The Woolooware train station is an easy 8 minute walk. The beach is 1,000 steps away. Theres a cute mall with lots of dining options on the way to the beach. The bed is comfy, the AC cold and the shower hot. A great bargain place to stay. The pool is small and had a lot of debris but we did have a thunderstorm. There's laundry facilities but no gym-go to the beach and swim or walk the esplanade. Great stay!!
door een geverifieerde reiziger
Geplaatst op 15 feb. 2024 op Wotif
As a last minute booking I was extremely lucky to get into here and I must say very impressed
door een geverifieerde reiziger
Geplaatst op 14 feb. 2024 op Hotels
door een geverifieerde reiziger
Geplaatst op 11 feb. 2024
Great location close to beach and club and shops
door een geverifieerde reiziger
Geplaatst op 28 jan. 2024
There was no breakfast, I needed to know before so as I could buy something to be prepaired.
door een geverifieerde reiziger
Geplaatst op 22 jan. 2024 op Wotif
It was easy to find, handy to Shops and restaurants, but on a main road with decaying stairs and walkways. The room had very basic furnishing with one threadbare arm chair and a plastic table and chairs. The bathroom had protruding screws left in walls after fixtures had been removed
