Op basis van 1.372 geverifieerde beoordelingen
3,9 Hygiëne kamer
3,7 Service & personeel
3,9 Comfort kamer
3,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 30 dec. 2023
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
excellent staff very nice people beautiful Property had a great time
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
Great location, very convenient to cruise port. Beautiful view from our balcony. Great ambience.
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
Was a great place to stay before our cruise. They had a shuttle to the Disney terminal.
door een geverifieerde reiziger
Geplaatst op 30 apr. 2024
Our stay was awful! We did not get the room we originally booked with a king size bed. They gave us a double bed room with two small beds. My husband and I couldn’t eve sleep together in the same bed. Everything was falling apart in the room. The room was horrible especially for the price we paid. The lock on the door was starting to fall off. We would not consider staying there again.
Opmerking van Hotelbeheer
1 mei 2024 door General ManagerHotelbeheer
Dear Michelle,We're saddened to hear about your experience. Please accept our apologies for any concerns about the condition of the room and for any confusion with your reservation. This does not represent our standards, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.
door een geverifieerde reiziger
Geplaatst op 30 apr. 2024
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
This was out second night here. Our first night was a mess, and I wrote a review reflecting that. Things began to get better last night with the service received after our calls and visit to the front desk concerning our overflowing toilet issue we had a chat with kevin at the front desk this morning. Kevin cared. He took time to listen, take notes, most of all offer a sincere apology. He wiped out our extra fees, gave us honors credits, and moved us to a much more appropriate room. This night was night and day different from yesterday, and we are grateful
Opmerking van Hotelbeheer
30 apr. 2024 door General ManagerHotelbeheer
Dear Michael,Thank you for your updated review. We regret to hear about your experience on your first day but are delighted to hear that your subsequent time was to our usual standards. It is wonderful to know you experienced our excellent service, especially from Kevin, and we will pass your comments on to him. Should your travels bring you back to the area, we hope you will choose Hilton Fort Lauderdale Marina for your stay.
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
Great for family
Opmerking van Hotelbeheer
30 apr. 2024 door General ManagerHotelbeheer
Dear Maria,We at Hilton Fort Lauderdale Marina appreciate your review and are delighted to know you enjoyed your stay at our family-friendly resort. We would love to see you again on your next trip.
door een geverifieerde reiziger uit Batavia
Geplaatst op 28 apr. 2024
Loved the location and boats in Marina
Opmerking van Hotelbeheer
29 apr. 2024 door General ManagerHotelbeheer
Dear Sandra,Thank you for choosing Hilton Fort Lauderdale Marina and for taking a moment to share your five-star experience! We are thrilled that you appreciated our prime location and the wonderful marina views. Our team looks forward to welcoming you back soon for another memorable visit by the water.
