Op basis van 992 geverifieerde beoordelingen

4,2 / 5
82% van onze gasten beveelt dit aan
4,2 Hygiëne kamer
4,4 Service & personeel
3,9 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
4 / 5
door een geverifieerde reiziger

Geplaatst op 9 jan. 2021
Geen welkoms drankje en vond ontbijt slecht geregeld en spraken slecht Engels Er was ook nog kleine verbouwing dat kan echt niet
Opmerking van Hotelbeheer
13 jan. 2021 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Anonymous, thank you for your time to write this review. We do apologize shall there any inconvenience happened during your stay. We believe our Team has been taken care of you and family, however we did not receive your concern regarding breakfast arrangement. It would be great that this is communicated to our team during your stay regarding the breakfast, we would have easily attended your comfort altogether. Thank you again for your feedback and should there be anything we can do when you visit us again please let us know. Rockin' regards, Management of Hard Rock Hotel Bali
4 / 5
door een geverifieerde reiziger

Geplaatst op 25 jul. 2019
Opmerking van Hotelbeheer
27 jul. 2019 door Hotel ManagementHotelbeheer
Dear Anonymous, Thank you for your time to write this review. Please let us know shall there be further assistance that we could offer to amplify your recent experience become a 5 stars experience. Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your upcoming visit. We will be looking forward to welcome you back. Rockin' Regards Management of Hard Rock Hotel Bali
3 / 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

Geplaatst op 18 aug. 2018
Nice hotel, very nice pool, close to the beach. Breakfast very good. Hotel needs a ‘refreshing’.
Opmerking van Hotelbeheer
21 aug. 2018 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Anonymous, Thank you so much for choosing to stay with the Hard Rock Hotel Bali and for being our rock star. I will take great pleasure in sharing it with the team. We will renovate our Deluxe room type next year. As for the Deluxe Premium above they were all completed. Also renewing many of our experiences & entertainment and when you come back the vibe will be enhanced. Do stay tuned with our news and let us know if we can be of service for the next trip back to Bali. Rockin' regards, Management of Hard Rock Hotel Bali
5 / 5
door een geverifieerde reiziger

Prachtig resort in Kuta

Geplaatst op 3 aug. 2018 op Hotels
We verbleven hier 3 nachten en waren erg tevreden met het hotel. Het hotel is echt prachtig, vooral het super grote zwembad. De kamers zijn aan de kleine kant maar prachtig ingericht, top kwaliteit bedden en badkamer. Het ontbijt is zeer uitgebreid. Het hotel ligt direct aan het strand in het drukste gedeelte van Kuta
Opmerking van Hotelbeheer
3 aug. 2018 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Wieger, Thank you very much for taking your time to rating us. We are so glad to read that you have enjoyed your recent stay with us at Hard Rock Hotel Bali. We will be looking forward to welcome you back. Rockin' regards, Management of Hard Rock Hotel Bali
5 / 5
door een geverifieerde reiziger

Geplaatst op 22 mei 2024
Excellent customer service
Opmerking van Hotelbeheer
24 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Steve, Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!Thank you and we will be looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali
5 / 5
door een geverifieerde reiziger

Geplaatst op 21 mei 2024
Nice hotel
Opmerking van Hotelbeheer
22 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Takuma, Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!Again, thank you and we will be looking forward to welcome you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali
4 / 5
door een geverifieerde reiziger

Geplaatst op 15 mei 2024
We really enjoy our time at the hard Rock every time we stay
Opmerking van Hotelbeheer
17 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Belinda, Thank you for taking the time to share your memorable stay experience at Hard Rock Hotel Bali. There is nothing that can make us happier besides an ear-to-ear smile from guests who recently stayed with us and you are definitely one of them. You are a Rockstar!It has been a pleasure having you and we shall look forward to rocking with you again.Rockin' Regards,Management of Hard Rock Hotel Bali
4 / 5
door een geverifieerde reiziger

Geplaatst op 9 mei 2024
Great pool, nice breakfast and overall a very nice stay.
Opmerking van Hotelbeheer
10 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Muhammad Umer, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
5 / 5
door een geverifieerde reiziger

Geplaatst op 7 mei 2024
We had a good experience at Hard Rock. We will come back again. Thankyou. Shincy
Opmerking van Hotelbeheer
9 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Shincy Kurian,Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are delighted to hear that you enjoyed your stay and truly appreciate the review given. We certainly hope we will be able to have you with us again as there is more to savour in the coming years ahead. We shall look forward to being with you in the future.Rockin' regards,Management of Hard Rock Hotel Bali
3 / 5
door een geverifieerde reiziger

Geplaatst op 5 mei 2024
Great for kids, amazing pool, but soooo expensive, more expensive than Perth. We were also very unfortunate to only have a view of the staff scooter parking area. No balcony to sit out, only standing balcony. Probably won’t return.
Opmerking van Hotelbeheer
9 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Rachel, Thank you for having taken the time to share your recent experience with us. As the leading family and entertainment hotel in Bali, every family member deserves a great time, especially the little ones! Referring to your feedback about expensive rate, our pricing point remain competitive with other international 5-star resorts around Kuta and Bali in general. We regret any shortcomings in reference to the room. Our "Juliet" balcony is very different from a regular balcony as expected, but enough space for 2 adults to stand outside to get some fresh air. The deluxe room is convenient for family of 2 adults and 2 kids with 32 m² size. In addition, bigger room and elevated amenities are available in the higher category. Once again, thank you for being with us and although we are not achieving our goal of providing you with a top notch stay, we do hope to have the opportunity to turn your experience around.Rockin’ regards,Management of Hard Rock Hotel Bali
Terug naar hotelpagina 1 - 10 van 992 beoordelingen Volgende