Op basis van 986 geverifieerde beoordelingen

4,2 / 5
82% van onze gasten beveelt dit aan
4,2 Hygiëne kamer
4,4 Service & personeel
3,9 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
4 / 5
door een geverifieerde reiziger

Geplaatst op 9 jan. 2021
Geen welkoms drankje en vond ontbijt slecht geregeld en spraken slecht Engels Er was ook nog kleine verbouwing dat kan echt niet
Opmerking van Hotelbeheer
13 jan. 2021 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Anonymous, thank you for your time to write this review. We do apologize shall there any inconvenience happened during your stay. We believe our Team has been taken care of you and family, however we did not receive your concern regarding breakfast arrangement. It would be great that this is communicated to our team during your stay regarding the breakfast, we would have easily attended your comfort altogether. Thank you again for your feedback and should there be anything we can do when you visit us again please let us know. Rockin' regards, Management of Hard Rock Hotel Bali
4 / 5
door een geverifieerde reiziger

Geplaatst op 25 jul. 2019
Opmerking van Hotelbeheer
27 jul. 2019 door Hotel ManagementHotelbeheer
Dear Anonymous, Thank you for your time to write this review. Please let us know shall there be further assistance that we could offer to amplify your recent experience become a 5 stars experience. Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your upcoming visit. We will be looking forward to welcome you back. Rockin' Regards Management of Hard Rock Hotel Bali
3 / 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

Geplaatst op 18 aug. 2018
Nice hotel, very nice pool, close to the beach. Breakfast very good. Hotel needs a ‘refreshing’.
Opmerking van Hotelbeheer
21 aug. 2018 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Anonymous, Thank you so much for choosing to stay with the Hard Rock Hotel Bali and for being our rock star. I will take great pleasure in sharing it with the team. We will renovate our Deluxe room type next year. As for the Deluxe Premium above they were all completed. Also renewing many of our experiences & entertainment and when you come back the vibe will be enhanced. Do stay tuned with our news and let us know if we can be of service for the next trip back to Bali. Rockin' regards, Management of Hard Rock Hotel Bali
5 / 5
door een geverifieerde reiziger

Prachtig resort in Kuta

Geplaatst op 3 aug. 2018 op Hotels
We verbleven hier 3 nachten en waren erg tevreden met het hotel. Het hotel is echt prachtig, vooral het super grote zwembad. De kamers zijn aan de kleine kant maar prachtig ingericht, top kwaliteit bedden en badkamer. Het ontbijt is zeer uitgebreid. Het hotel ligt direct aan het strand in het drukste gedeelte van Kuta
Opmerking van Hotelbeheer
3 aug. 2018 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Wieger, Thank you very much for taking your time to rating us. We are so glad to read that you have enjoyed your recent stay with us at Hard Rock Hotel Bali. We will be looking forward to welcome you back. Rockin' regards, Management of Hard Rock Hotel Bali
4 / 5
door een geverifieerde reiziger

Geplaatst op 16 jun. 2024
Overall good property close to beach... Food and Beverage way to expensive compared to over resorts.
Opmerking van Hotelbeheer
19 jun. 2024 door Management Hard Rock Hotel Bali Hotelbeheer
Dear David, Thank you for having taken the time to write a review. It is delightful to know you had a great time with us, exploring the iconic Kuta beach and attractions which can be reached within walking distance. We understand your feedback regarding pricing, however our pricing point remain competitive amongst international 5-star resorts around Kuta and Bali in general.Thank you for choosing us and we shall look forward to being with you on another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
3 / 5
door een geverifieerde reiziger

Geplaatst op 13 jun. 2024
hard rock has a fantastic outdoor area. although their was nowhere near enough cloreene in the pools. All 8 people in our group got very sick after spending time in the water. Not many life gaurds either. very expensive food and drinks. some more expensive then Australian prices. Staff were fantastic though.
Opmerking van Hotelbeheer
19 jun. 2024 door Management Hard Rock Hotel Bali Hotelbeheer
Dear Paige, Thank you for staying with us and taking the time to note your recent experience. We are pleased to know that you had a great time exploring our premises and amplified service by our team. Referring to your concern about pool, we would like to assure you that we are constantly implementing stringent cleanliness to maintain the highest standards of hygiene and guest satisfaction. In the meantime, we really wishing you speedy recovery and good well-being.We understand your feedback regarding pricing, however our pricing point remain competitive amongst international 5-star resorts around Kuta and Bali in general.Once again, thank you for being with us and although we are not achieving our goal of providing you with a top notch stay, we do hope to have the opportunity to turn your experience around.Rockin' Regards,Management of Hard Rock Hotel Bali
4 / 5
door een geverifieerde reiziger

Geplaatst op 12 jun. 2024
Great amenities for family and children ,Hard rock was very busy ive never seen it this busy before ,food was great and staff were great .
Opmerking van Hotelbeheer
13 jun. 2024 door Management Hard Rock Hotel Bali Hotelbeheer
Dear Dayne, Thank you for having your holiday at Hard Rock Hotel Bali. We are pleased to know you had an enjoyable stay with us.As the leading family and entertainment hotel in Bali, we trust you had a great time with us, including your little ones. Your positive feedback towards our tasty food selections and our band members are highly appreciated. Despite the level of of crowd we have recently, our team strive in providing an amplified service to all our guests. Once again, thank you for being with us and we are looking forward to welcome you back for another rockin' stay!Rockin' regards,Management of Hard Rock Hotel Bali
4 / 5
door een geverifieerde reiziger

Geplaatst op 9 jun. 2024
Opmerking van Hotelbeheer
11 jun. 2024 door Management Hard Rock Hotel Bali Hotelbeheer
Dear Carly Jae, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are glad that you enjoyed your stay and do stay tuned to our exciting updates.It has been a pleasure of having you and we shall look forward to welcoming you back for another rockin' experience!Rockin' regards,Management of Hard Rock Hotel Bali
4 / 5
door een geverifieerde reiziger

Geplaatst op 6 jun. 2024
Opmerking van Hotelbeheer
7 jun. 2024 door Management Hard Rock Hotel Bali Hotelbeheer
Dear Jessica, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
5 / 5
door een geverifieerde reiziger

Geplaatst op 3 jun. 2024
Opmerking van Hotelbeheer
6 jun. 2024 door Management Hard Rock Hotel Bali Hotelbeheer
Dear Nurhafizah,Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and we shall look forward to rockin' with you on your next visit to Bali.Rockin' Regards,Management of Hard Rock Hotel Bali
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