Op basis van 353 geverifieerde beoordelingen
4,7 Hygiëne kamer
4,6 Service & personeel
4,4 Comfort kamer
4,5 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Des Moines
Geplaatst op 28 apr. 2024
Very nice hotel and cute rooms!
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
We stayed at this hotel for ONE NIGHT and spent $50 dollars in parking. We were never told about any parking privileges related to the hotel. We were never told about any parking period. I asked the front desk if we parked in the ramp around the corner and they simply said “yes” with no further information. Clarity on the parking and expenses is pertinent to a guest, especially if it appears the parking is affiliated with the hotel.
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
The parking ramp was filled with unsavory characters that made us feel unsafe. The front desk attendant was also very unhelpful and lied about validating parking. The hotel itself is gorgeous, so it’s such a number that everything else makes it so that we won’t be back.
Opmerking van Hotelbeheer
26 apr. 2024 door Hayley Hotelbeheer
Hi Sarah,Thank you for taking the time to review our property. I'm saddened to hear that you experienced some issues and did not enjoy your stay. The parking ramp is patrolled 24 hours a day by their security team, unfortunately with it being a public ramp anyone has access to it. I apologize for your check in experience, along with the misinformation about parking. Your feedback will help us coach our front desk team and ensure this experience does not happen again. I have gone ahead and refunded the parking charges for the inconveniences that you faced.If I can be of any assistance to you, please reach out to me further.Thank you,-Hayley RiegerGuest & Team Member Experience ManagerHotel Indigo Minneapolis
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
Nothing to complain about. Great overall
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Staff was excellent.
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
Highly recommend this property!!! Fun atmosphere and the hotel front desk staff was great!!
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
Cheaper compared to rest of downtown hotels but still very nice.
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
Bed was comfortable and shower was good
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Easy-accessible
door een geverifieerde reiziger
Geplaatst op 10 apr. 2024
The breakfast staff was understaffed. Room rate changed on Saturday without notice.
