Op basis van 981 geverifieerde beoordelingen
4,2 Hygiëne kamer
4,3 Service & personeel
3,9 Comfort kamer
3,9 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 23 mei 2024
Fun area clean room 19th floor bar so nice
door een geverifieerde reiziger
Geplaatst op 21 mei 2024
They at least triple the room prices for min 3 night stay because of Yale Commencement. My room was on the 4th floor facing the utilities on the flat roof top and parking garage with dirty windows.
door een geverifieerde reiziger
Geplaatst op 17 mei 2024
Very good location to walk to most areas. Rooms were clean and beds were comfortable.
door een geverifieerde reiziger
Geplaatst op 13 mei 2024
The staff at the front desk was not very welcoming and was very impatient with our request.
Opmerking van Hotelbeheer
14 mei 2024 door Jocelyn ElgarlinoHotelbeheer
Thank you for your great review. And I apologized for the problem you encountered during your stay here. Looking forward to your next visitSincrely
door een geverifieerde reiziger
Geplaatst op 9 mei 2024
Great time here
Opmerking van Hotelbeheer
14 mei 2024 door Jocelyn ElgarlinoHotelbeheer
Thank you for your great review. Looking forward to your next visit.Sincerely
door een geverifieerde reiziger
Geplaatst op 4 mei 2024
door een geverifieerde reiziger
Geplaatst op 30 apr. 2024
Valet ignored me so they wouldn’t have to park my car. Garage had no working elevator. Their systems were down so they couldn’t make me a key and staff had to walk me in and out my room every time. Bed was comfortable but room sucked and hotel sucked.
door een geverifieerde reiziger
Geplaatst op 27 apr. 2024
What a gem ! I found the staff exceptional . Little touches like the chocolate covered strawberry upon arrival really added to the experience .
door een geverifieerde reiziger
Geplaatst op 27 apr. 2024
door een geverifieerde reiziger
Geplaatst op 25 apr. 2024
Very nice hotel, room was clean and well-taken care of, and it was near everything needed in the city. My only issue was the elevator to the garage, which to their credit they did text notify us ahead of time would be under construction, and the confusing parking garage where workers were spraying water all over the place and my room card with the yellow dot wouldn't scan to exit the garage. I'm not sure if I was charged more for using the ticket as opposed to the room card, but the machine was confusing.
Opmerking van Hotelbeheer
27 apr. 2024 door Jocelyn ElgarlinoHotelbeheer
Dear Mr. Matthew,Thank you very much for your stay with us and I do apologize for the inconvenience with the garage elevator. looking forward to your next stay.Sincerely
