Op basis van 7.717 geverifieerde beoordelingen
4,6 Hygiëne kamer
4,5 Service & personeel
4,5 Comfort kamer
4,5 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Heerlijk verblijf
Geplaatst op 11 jan. 2024 op HotelsGoede locatie, vriendelijk personeel, comfortabele bedden
Opmerking van Hotelbeheer
23 jan. 2024 door Saurabh MehtaHotelbeheer
Dear Maria Lena :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
door een geverifieerde reiziger
Geplaatst op 20 aug. 2019
Perfect location, close to waterfront and at Yonge street. Very spacious rooms and very stylish. You can sit in the old vault and if possible visit the second floor to see the grand hall.
Opmerking van Hotelbeheer
20 aug. 2019 door KFraserHotelbeheer
Dear Guest,
Thank you for your feedback and for choosing One King West. We are pleased to hear that our prime downtown Toronto location, our modern home-inspired suites, as well as our historically charming building were instrumental in making your stay an enjoyable one. We look forward to welcoming you back in the future.
door een geverifieerde reiziger
Perfect verblijf
Geplaatst op 4 jul. 2019 op HotelsFantastisch bed en kussens! Zeer centrale ligging, subway zelfs binnendoor te bereiken. Goede douche. Ik sliep in een historical suite met uitzicht op atrium, wat betekent dat de kamer vrij donker was want geen uitzicht naar buiten. Dit stond goed aangegeven in omschrijving en vond ik zelfs erg prettig, want daardoor kon ik ook overdag makkelijk een powernap doen ivm jetlag. Oh, en nogmaals: fantastisch bed.
Opmerking van Hotelbeheer
5 jul. 2019 door KFraserHotelbeheer
Dear Carolien,
Thank you for your feedback and for choosing One King West. We are pleased to hear that you enjoyed the plush beds, as well as the internal view suites. We look forward to welcoming you back in the future.
door een geverifieerde reiziger
Geplaatst op 17 mei 2024
L’emplacement
Opmerking van Hotelbeheer
17 mei 2024 door Saurabh MehtaHotelbeheer
Dear Nathalie:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
door een geverifieerde reiziger
Geplaatst op 15 mei 2024
Professional staff. Decent corner room. Great location. Food was very disappointing but staff was quick to inquire and receive my feedback.
Opmerking van Hotelbeheer
15 mei 2024 door Saurabh MehtaHotelbeheer
Dear Guillaume:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience with us was an enjoyable one, from our excellent team, to our central location, however, I am disappointed to read that your dining experience was unsatisfactory. Our priority is to provide our guests with the highest quality of service in all regards, and I am sorry we did not live up to this expectation. I have shared your comments with our food and beverage team and I assure you that we will use this feedback to help us improve on our service standards wherever possible. Once again, I thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Regards,Saurabh MehtaGeneral Manager
door een geverifieerde reiziger
Geplaatst op 15 mei 2024
Our room was nice. 4 stars instead of 5 because the wifi wasn't great and the hot tub water wasn't very clean.
Opmerking van Hotelbeheer
15 mei 2024 door Saurabh MehtaHotelbeheer
Dear Jacques:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the Wi-Fi and the whirlpool, and I will be sure to share this with our appropriate teams for improvement. Our apologies for the inconvenience you may have experienced.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
door een geverifieerde reiziger
Geplaatst op 15 mei 2024
Gave me $20 coupon for food as VIP. Nice touch.
Opmerking van Hotelbeheer
15 mei 2024 door Saurabh MehtaHotelbeheer
Dear Michael:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay and your VIP benefits. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
door een geverifieerde reiziger
Geplaatst op 14 mei 2024
Very good service
Opmerking van Hotelbeheer
15 mei 2024 door Saurabh MehtaHotelbeheer
Dear Eddy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
door een geverifieerde reiziger
Geplaatst op 14 mei 2024
Other than no breakfast included, this was an awesome place to stay! And I didn't see even one kid on the premises...major bonus!!! Lol
Opmerking van Hotelbeheer
14 mei 2024 door Saurabh MehtaHotelbeheer
Dear Maurice:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Please note that we offer various breakfast options at our Daily Ritual Cafe.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
door een geverifieerde reiziger
Geplaatst op 13 mei 2024
Nice view, friendly staff, good room service food, comfortable bed
Opmerking van Hotelbeheer
14 mei 2024 door Saurabh MehtaHotelbeheer
Dear Michele:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team, to our in-room dining. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
