Op basis van 977 geverifieerde beoordelingen
4,7 Hygiëne kamer
4,5 Service & personeel
4,6 Comfort kamer
4,5 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
we have an excellent stay.
Geplaatst op 7 dec. 2021 op Hotelsexcellent stay. very professional and friendly service. limited service restaurant and bar wise since restart after covid but was all good. nice and spacious rooms. will surely recommend.
door een geverifieerde reiziger
Geplaatst op 28 nov. 2021
goed
door een geverifieerde reiziger uit Cheshire
Geplaatst op 16 jun. 2024
We were pleasantly surprised with the JW in DC. We read reviews prior to going and there was a lot of hit and miss. For us it was great. Clean and staff were nice to us. We ate some meals at the hotel and food was good. Will say ALL food in DC is VERY expensive. We did a quick sightseeing vaca for three nights and had a good time. This hotel is very conveniently located to all the sights.
door een geverifieerde reiziger
Geplaatst op 13 jun. 2024
Opmerking van Hotelbeheer
14 jun. 2024 door JW Leadership TeamHotelbeheer
Dear Robert, Thank you for your high rating and for choosing to stay with us. We are delighted to know we could contribute to a moment of tranquility and well-being during your travels. Your satisfaction is our greatest reward. We look forward to welcoming you back to JW Marriott Washington, DC, for another exceptional and revitalizing experience.Sincerely,JW Leadership Team
door een geverifieerde reiziger uit Fort Myers
Geplaatst op 9 jun. 2024
I can upload the video of the water brown brush my tooth and give me diarrhea talk to the manager and do not care I will love to upload the video I show them
Opmerking van Hotelbeheer
12 jun. 2024 door JW Leadership TeamHotelbeheer
Dear Gustavo, Thank you for bringing these concerns to our attention and sincerely hope you are feeling better. Your well-being and care are of utmost importance to us, so we deeply regret the instances you outlined. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experiences on all levels.Sincerely,JW Leadership Team
door een geverifieerde reiziger uit Chicago
Geplaatst op 8 jun. 2024
My room has a strange sound during the night time… a very small and short sound.. it comes and goes continuously. Disturbing my sleeping.
Opmerking van Hotelbeheer
9 jun. 2024 door JW Leadership TeamHotelbeheer
Dear Mr. Hing, Thank you for staying with us and sharing your feedback. Please accept our sincere apologies for the noise disturbance you experienced. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We take noise concerns seriously and would like to let you know for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. We hope you will consider giving us another opportunity to provide you with a more tranquil and enjoyable stay in the future. Sincerely,JW Leadership Team
door een geverifieerde reiziger uit Fremont
Geplaatst op 8 jun. 2024
Will stay here again.
door een geverifieerde reiziger
Geplaatst op 5 jun. 2024
Clean.
door een geverifieerde reiziger
Geplaatst op 4 jun. 2024
Opmerking van Hotelbeheer
6 jun. 2024 door JW Leadership TeamHotelbeheer
Dear Cody, Thank you for the splendid rating. It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. We look forward to welcoming you back to the JW Marriott Washington, DC for another spectacular escape.Sincerely,JW Leadership Team
door een geverifieerde reiziger
Geplaatst op 4 jun. 2024
They should tell you that their parking garage has a height limit of 6’5. It was very difficult for us since we had a bigger vehicle
