Op basis van 989 geverifieerde beoordelingen
4,0 Hygiëne kamer
3,9 Service & personeel
4,0 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Beautiful family friendly resort. Would absolute stay there again and recommend to other families!
Opmerking van Hotelbeheer
24 apr. 2024 door General ManagerHotelbeheer
Dear Christina,Thank you for your amazing review of Hawks Cay Resort! It was our pleasure to have you, and we are so happy to know you and your family had a great time. We are honored by your kind recommendation to others and look forward to your next visit for another splendid stay!Hawks Cay Resort Management
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
The resort was great, staff was awesome, food was pretty good! While the room was mostly great there were a few things that could use attention. 1. Shower had some mold spots. This is most likely due to not having a bathroom exhaust fan in the bathroom. 2. The pocket door was pretty much a two person job to open and close. 3. The slider didn’t lock. As for the resort, overall was great. Kept clean, lots to do. The market place was expensive but it is what it is. The hours were a little off and it was odd that the marketplace was locked with chains from the inside. The coral cay bathroom was dated. Needs some touching up from the peeling paint. Can totally tell that it was the original area for the pool bath.
Opmerking van Hotelbeheer
24 apr. 2024 door General ManagerHotelbeheer
Dear Miranda,Thank you for your kind words and for sharing your observations. We're glad you enjoyed our resort, and it’s great to hear our team and activities met your expectations. We have also noted your concerns about the room amenities and will ensure they are addressed promptly. Your perspective on our market is also appreciated and will be considered. It's lovely to hear you had a great overall experience, and we look forward to welcoming you back for another visit!Hawks Cay Resort Management
door een geverifieerde reiziger uit MIAMI
Geplaatst op 21 apr. 2024
It was good
Opmerking van Hotelbeheer
24 apr. 2024 door General ManagerHotelbeheer
Dear Janet,Thank you for providing your review of Hawks Cay Resort. We are delighted to hear that you had a pleasant overall stay and look forward to your next visit with us.Hawks Cay Resort Management
door een geverifieerde reiziger uit Southwest Ranches
Geplaatst op 21 apr. 2024
We stayed one of the rooms with two queen beds. The room was fairly clean, but the design of the bathrooms leave a lot to be desired. The door, specifically was very difficult to open and close. I love the design of it, but it could have been so much better, for instance, how about adding a handle so that you can actually close the door? The toilet and shower area should have been separated by a door as well so that the sink area is usable by one other person. The shower has no hooks for hanging clothes or towels and no handles to hold onto in case an older person, such as myself needs assistance in and out of the bathtub. Essence, these bathrooms need to be updated for safety and convenience.
Opmerking van Hotelbeheer
24 apr. 2024 door General ManagerHotelbeheer
Dear Tomas,Thank you for sharing your feedback with us. We are pleased to hear you appreciated the cleanliness and design of our rooms. However, we understand your concerns regarding the bathroom. Your comfort and safety are important to us, and we have taken note of your suggestions for improvement. We hope to welcome you back and provide a more seamless and satisfying experience.Hawks Cay Resort Management
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
This is our 3rd time staying at Hawks Cay and we can’t speak highly enough about the resort, and its staff. It is the perfect middle point in the keys - providing you with the ability to explore north and south. The staff are friendly and accommodating. We accidentally left a life jacket on a chair near the marketplace and it was still there the following morning! It is clean, safe and perfect for families traveling with small children. We CANNOT wait to be back again! My only tiniest complaint would be that it cost $42 for 2 margaritas- where back in 2022 it was $30. Needless to say, that was the only time we had a drink by the pool. Otherwise a truly amazing experience yet again.
Opmerking van Hotelbeheer
25 apr. 2024 door General ManagerHotelbeheer
Dear Megan,What a wonderful review to receive! We love hosting families, and it is a pleasure to know that you thoroughly enjoyed our friendly staff members, clean accommodations, and safe atmosphere. It was a pleasure hosting you, and we hope to see you again soon! Hawks Cay Resort Management
door een geverifieerde reiziger
Geplaatst op 19 apr. 2024
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
I liked having two pools one for the kids and one for the adults. The third pool was closed for unknown reasons. Check in at desk took way too long. We were okay with waiting until the Villa was ready but then we were told we needed to go back to reactivate wrist bands which we did only to be told it didn't matter. We go back to villa (walk) and bands don't work. We were unable to unlock villa and told to go back to front to activate wrist band but then maintenance let us in.
Had dinner at restaurant with over an hour wait and the food took way too long and was way overcooked. Would never go back. Very pricey.
Opmerking van Hotelbeheer
18 apr. 2024 door General ManagerHotelbeheer
Dear Hilary,We appreciate you staying with us and taking the time to share your thoughts. Thank you for sharing how much you enjoyed our multiple pools. Rest assured, your concerns about service delays are appreciated and will be addressed to ensure improvements are made swiftly for our great guests. It was a pleasure to welcome you. Should you return to the area, we'd be grateful for the chance to provide you with a more enjoyable visit.Hawks Cay Resort Management
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Beautiful property, not too crowded, plenty of room to enjoy amenities.
Opmerking van Hotelbeheer
18 apr. 2024 door General ManagerHotelbeheer
Dear Tracy,Thank you so much for your kind review and perfect rating. It was truly a pleasure having you here, and we are delighted you enjoyed our excellent amenities. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Hawks Cay Resort Management
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Beautiful resort, staff were extremely friendly.
Opmerking van Hotelbeheer
16 apr. 2024 door General ManagerHotelbeheer
Dear Olivia,Our day is brightened by your excellent review of Hawks Cay Resort! We're proud that our warm hospitality and gorgeous resort made your experience wonderful. Thank you for choosing to stay with us, and we hope you'll return.Hawks Cay Resort Management
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Beautiful resort. A mix of beach, ocean, pool and spa! Wonderful getaway
Opmerking van Hotelbeheer
16 apr. 2024 door General ManagerHotelbeheer
Dear Esther,It was such a pleasure having you vacation with us! We are delighted our fantastic amenities were the highlight of your experience, and we appreciate you mentioning them to your fellow travelers. Thank you for your glowing review, and we hope to welcome you back for another wonderful getaway soon!Hawks Cay Resort Management
