The parking was convenient with plenty of entry doors. The bed was comfortable. The front desk staff was very friendly and accommodating. The hallway wreaked of Marijuana smoke. The carpet was filthy and there were cracks in the walls. The property is in dire need of an upgrade.
Opmerking van Hotelbeheer
17 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
Shelly,Thank you for sharing your feedback! We appreciate your positive comments about the convenient parking, comfortable bed, and friendly front desk staff. Regarding the issues you mentioned, we apologize for any inconvenience. We take your concerns seriously and will address them promptly. Our team will work on improving the hallway odor, carpet cleanliness, and wall maintenance. We value your input, and we’re committed to enhancing your experience during your next stay. We hope to welcome you back soon to an upgraded and improved property!