Op basis van 658 geverifieerde beoordelingen
4,0 Hygiëne kamer
4,0 Service & personeel
4,1 Comfort kamer
3,8 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 17 jun. 2024
False advertisement. We went to enjoy a nice breakfast when the clerk advised me it was close. That the cooks were not there and she did not know when they would arrive. Granted they call it a Restaurant. I don’t know what Restaurant opens whenever they want. Also the clerk seemed clueless of the whole situation she had no answer to none of my questions. So if you go in hopes to enjoy a breakfast might as well make plans to go somewhere else and pay extra.
door een geverifieerde reiziger
Geplaatst op 3 jun. 2024
facility was great for my stay for my granddaughters graduation!
Opmerking van Hotelbeheer
4 jun. 2024 door eddieHotelbeheer
Charlotte,THank you for your review on Expedia regarding your stay with Ramada by Wyndham Enid.We appreciate hearing that we are doing great with our guests.Ramada by Wyndham Enid
door een geverifieerde reiziger
Geplaatst op 2 jun. 2024
Room full of dirty towels upon arrival.
Doors all beat up. Breakfast is only 2 small pancakes. 😥
Opmerking van Hotelbeheer
4 jun. 2024 door eddieHotelbeheer
Dee,Thank you for your review of Ramada by Wyndham Enid. We want to apologize for failing to make your stay enjoyable. We appreciate all feedback good and bad. We use these reviews to make our hotel better.We are working on renovations at Ramada to make it a better hotel for all of our guests. We are also working with the restaurant, who are independent of us, to provide a better breakfast for both of our guests.Ramada by Wyndham Enid
door een geverifieerde reiziger
Geplaatst op 2 jun. 2024
Opmerking van Hotelbeheer
4 jun. 2024 door eddieHotelbeheer
Tricia,We apologize for dropping the ball on your stay while at Ramada by Wyndham Enid.We hope to finish our renovations to give all of our guests a better experience. Ramada by Wyndham Enid
door een geverifieerde reiziger
Geplaatst op 1 jun. 2024
The outside of area smelled 0f pee and smoke
Opmerking van Hotelbeheer
4 jun. 2024 door eddieHotelbeheer
Lance,Thank you for bringing the issue to our attention.I am unaware of which area outside of the hotel you experienced this issue.If you would, please let us know which part of the hotel outside this happened so that we can prevent it in the future.Ramada by Wyndham Enid
door een geverifieerde reiziger
Geplaatst op 27 mei 2024
It is nothing like the pictures they have. DO NOT STAY! The furniture is run down. Our TV didn’t work the smell was bad and we checked in and checked out within 30 minutes and they didn’t want to give us our money back.
door een geverifieerde reiziger
Geplaatst op 26 mei 2024
the staff was wonderful and thoughtful and the room was comfortable and nice
door een geverifieerde reiziger
Geplaatst op 21 mei 2024
This property was absolutely filthy and rundown. We arrived around 1 in the morning and got all checked in. The first room we were assigned smelt incredibly awful. As soon as you walked in you were hit with the smell of wet dog and urine. We asked to change rooms and they moved us to a second one which smelt better but was equally as run down as the one before. The carpet in all the rooms was literally lumpy, the furniture felt old and gross, nothing seemed clean. We called Expedia and had them cancel our reservation for the remaining week stay we had booked and just decided to tough it out one night since it was already 2am at this point and our kids were exhausted. Around 2:30am just as the kids had fallen asleep someone from the property came and banged on our door which we ignored. They followed that up with a phone call to our room which woke both the kids up and the employee tried to convince us to change rooms again at 3am to give it another shot. I’ve genuinely never been in a more unkept property.
door een geverifieerde reiziger
Geplaatst op 20 mei 2024
Sorry not safe for kids. Manager knocked on my door and called at 3am
door een geverifieerde reiziger
Geplaatst op 18 mei 2024
Opmerking van Hotelbeheer
20 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
Thank you, Shane, for your glowing review! We’re thrilled to hear you enjoyed your stay. We can’t wait to welcome you back soon!
