Op basis van 638 geverifieerde beoordelingen

3,9 / 5
81% van onze gasten beveelt dit aan
4,0 Hygiëne kamer
4,0 Service & personeel
4,1 Comfort kamer
3,8 Staat hotel
Geverifieerde beoordelingen van Expedia
5 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 8 mei 2024
5 / 5
door een geverifieerde reiziger

Geplaatst op 8 mei 2024
Absolutely the best hotel I have ever stayed in. Stayed and checked out. Liked it so much when we came back thru that night we stayed there again.
Opmerking van Hotelbeheer
8 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
Absolutely the best—what an honor! Thank you for sharing your wonderful experience. We’re ecstatic to hear that we were able to provide you with such a memorable stay not once, but twice in the same day! Your review truly made our day, and we can’t wait to welcome you back for another exceptional stay. Safe travels until we meet again!
5 / 5
door een geverifieerde reiziger

Geplaatst op 4 mei 2024
Assome
Opmerking van Hotelbeheer
8 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
Keeyante that’s what we love to hear! Thank you for your review. We’re thrilled that you had a great experience and we hope to continue providing excellent service that impresses you. Looking forward to your next visit!
5 / 5
door een geverifieerde reiziger

Geplaatst op 24 apr. 2024
Opmerking van Hotelbeheer
26 apr. 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
Dear Lynn,Thank you, for your perfect rating! We greatly appreciate your positive feedback and are delighted to hear that your experience was exceptional. We hope to welcome you back soon for another comfortable stay!Best regards,Ramada by Wyndham Enid Management Team
1 / 5
door een geverifieerde reiziger

Geplaatst op 23 apr. 2024
This hotel was filthy. One of the beds had disgusting stains on the side of the mattress. The room smelled like urine. Our room was in the back of the hotel and there was a paper sign on the door that said "Do not prop the door open with rocks" There were people coming and going in the middle of the night and we found the door propped open with rocks on several occasions. This seemed sketchy. We will not be staying there next time we go to Enid.
Opmerking van Hotelbeheer
8 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
We would love for you to come and stay next time you’re in town. We would appreciate the opportunity to make it right.
4 / 5
door een geverifieerde reiziger

Geplaatst op 19 apr. 2024
I liked having a lounge in there. They had good drinks and a great atmosphere. Free breakfast was awkward since its in a restaurant on the property. We and other patrons were directed back to the front desk to get a voucher. Room could use a fresh paint job.
Opmerking van Hotelbeheer
8 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
Thank you for taking the time to leave a review. We’re glad to hear that you enjoyed the lounge, drinks, and atmosphere! We apologize for any inconvenience caused by the breakfast voucher process and appreciate your feedback on this matter. We’re also taking note of your comment about the room needing a fresh coat of paint. Your insights are invaluable to us as we continually strive to improve our guest experience. We hope to welcome you back soon for an even more seamless stay!
1 / 5
door een geverifieerde reiziger

Geplaatst op 14 apr. 2024
It says free on the go breakfast hut thats very misleading. You only get 2 vouchers then its $5 per person but our Biggest issue was the Sunday.Breakfast paid for an extra voucher.Yes for them to say we owe over thirty dollars. No communicatuon vefore to explain this abd ehen confronting the manager of the restaurant he lied saying he heaed the waitress explain when she did not. If she would have we would have just went somewhwre cheaper and better food. The hotel itself was great besides the ice machine being out as well as most all vending machines. Was extremely disappointed.
Opmerking van Hotelbeheer
8 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
We sincerely apologize for the confusion and frustration you experienced regarding the breakfast vouchers. Transparency is very important to us, and we regret that we did not communicate the details of this offer more clearly. Please rest assured that we will review our communication procedures to ensure that all guests receive accurate information. We’re also sorry to hear about the issues with the ice and vending machines. We understand how these inconveniences can affect your stay, and we’re taking immediate steps to address these problems. Despite these issues, we’re glad that you found the hotel to be great overall. We hope to have the opportunity to make things right and provide you with a seamless experience on your next visit.
5 / 5
door een geverifieerde reiziger

Geplaatst op 14 apr. 2024
Opmerking van Hotelbeheer
8 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
5 out of 5 stars—thank you for the perfect rating! We look forward to your next visit!
5 / 5
door een geverifieerde reiziger

Geplaatst op 11 apr. 2024
Opmerking van Hotelbeheer
8 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
5 out of 5 stars—thank you for the perfect rating! We’re absolutely delighted that you had such a positive experience. Your support means the world to us, and we’re committed to maintaining the high standards that earned us your five-star review. We look forward to your next visit!
5 / 5
door een geverifieerde reiziger

Geplaatst op 8 apr. 2024
The hotel and staff were top notch. The price of our stay was very reasonable.
Opmerking van Hotelbeheer
8 mei 2024 door Ramada by Wyndham Enid Management TeamHotelbeheer
We’re so grateful for your kind words. Top notch staff and providing a reasonable price are what we strive for, and it’s heartening to hear that we’ve succeeded in making your stay enjoyable. Thank you for choosing us, and we can’t wait to welcome you back again!