Op basis van 989 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,5 Service & personeel
4,4 Comfort kamer
4,4 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
Close to Peach Street shopping. Nice pool and hot tub. Very friendly staff.
Opmerking van Hotelbeheer
22 apr. 2024 door LisaHotelbeheer
Thanks for staying! Happy you enjoyed the pool. I will share your comments with the team.
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Double charged me for the night! Not happy!!
Opmerking van Hotelbeheer
14 apr. 2024 door LisaHotelbeheer
I apologize that your card was authorized for the entire amount of the stay. I have corrected the issue and charged Expedia- whom you already paid. The authorization will take a day or two to release from your bank- but it is off on our end. The chrges are a hold against your account not an actual charge.
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
The room LOOKeD clean and for the most part but we found 6 food wrappers under couch (we used pull out couch) and under beds. Walls and doors also needed to be wiped down. (Drink or food splashes) I just feel like in general hotels clean room they do the check list (beds, bathroom garbages and vacuum ) but never anything else that may need it. Makes it nice to go home after a trip 😉
Opmerking van Hotelbeheer
14 apr. 2024 door LISAHotelbeheer
I will share your comments with the housekeeping team. I apologize that you experienced these issues.
door een geverifieerde reiziger
Geplaatst op 10 apr. 2024
The hotel was as expected, but the staff was excellent. They made our stay during the eclipse a memorable one. Would like to send all our appreciation to the courteous members of the hotel.
Opmerking van Hotelbeheer
11 apr. 2024 door LisaHotelbeheer
Thanks for staying! The Eclipse was truly awesome. Happy we could share the experience.
door een geverifieerde reiziger
Geplaatst op 31 mrt. 2024
Large rooms with microwave and refrigerator.
Beds are not comfortable. They sunk in the middle.They should replace them
Opmerking van Hotelbeheer
1 apr. 2024 door LisaHotelbeheer
Thanks for sharing. Our renovation will occur later this year- please come back to see the progress!
door een geverifieerde reiziger
Geplaatst op 31 mrt. 2024
Quick check in. Many dining options within walking distance . Clean , big screen tv modern decor
Opmerking van Hotelbeheer
1 apr. 2024 door LisaHotelbeheer
Happy to see you enjoyed your recent stay. We do have a fantastic location- close to shopping, dining and the beach- easy on/off of the interstate! Hope to see you again.
door een geverifieerde reiziger
Geplaatst op 22 mrt. 2024
it was a nice, clean stay. Staff was welcoming.
Opmerking van Hotelbeheer
14 apr. 2024 door LisaHotelbeheer
Thanks for staying. We look forward to seeing you again soon.
door een geverifieerde reiziger
Geplaatst op 17 mrt. 2024
Opmerking van Hotelbeheer
19 mrt. 2024 door LisaHotelbeheer
Thanks for staying- hope you can come back to visit soon!
door een geverifieerde reiziger
Geplaatst op 17 mrt. 2024
Exactly what I was looking for with this short weekend trip
Opmerking van Hotelbeheer
19 mrt. 2024 door LisaHotelbeheer
Happy to see you enjoyed your stay!
door een geverifieerde reiziger
Geplaatst op 3 mrt. 2024
We are seniors and were given a room on first floor near the pool. Also near the elevator doors and entrance/exit doors. Way too much noise. The place had speakers in the ceilings of the halls and the staff forgot to shut the music off at night so I could hear music playing all night long. Needless to say I didn’t get much sleep.
Opmerking van Hotelbeheer
4 mrt. 2024 door LisaHotelbeheer
I apologize that you experienced issues during your stay. Without feedback- we can not improve! Please come back and see us again soon!
