Op basis van 980 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,4 Service & personeel
4,2 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Fayetteville
Geplaatst op 30 apr. 2024
Right in the middle of everything in Eureka Springs!
Opmerking van Hotelbeheer
2 mei 2024 door RDMHotelbeheer
Thank you for choosing the Basin Park Hotel!
door een geverifieerde reiziger uit Olathe
Geplaatst op 26 apr. 2024
The bathroom was way too small. The toilet was up against the window and wall. The shower was tiny and the sink was in the room far away from the bathroom. The air conditioner had to run all night and that was loud.
Opmerking van Hotelbeheer
2 mei 2024 door RDMHotelbeheer
Thank you for the feedback. Our apologies about the room size and the AC. Some of our rooms are small but we have expanded a lot of them to be roomier. Next time you stay with, inquire about our larger rooms. The AC noise is inconvenient but unfortunately there's not much we can do about that.I hope you have a good day!
door een geverifieerde reiziger uit Anchorage
Geplaatst op 26 apr. 2024
At this hotel you are stepping back in time. A very old, classic hotel from post Civil War era. Not perfect but pretty good shape for its age. A visit to Eureka Springs is a step back in time.
Opmerking van Hotelbeheer
2 mei 2024 door RDMHotelbeheer
Thank you! Please visit us again next time you're in Eureka Springs.
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
The front desk was rude. They acted like they didn't even want us to be there. No greeting, no smile, no thank you. Very short and curt. The shuttle drivers were the nicest people there. The room was subpar and ugly. The staircase needed vacuuming and the food was subpar. If you called the front desk they were just plain rude. The hotel is not at all attractive. I've stayed at better La Quinta's and I payed almost $400 in hotel tax. Overall I would find another place to to stay. Highly overrated!!
Opmerking van Hotelbeheer
23 apr. 2024 door RDMHotelbeheer
Thank you for the feedback. Our apologies you were not satisfied with your stay. I will share this review with my staff and we will do better in the future.Have a good day.
door een geverifieerde reiziger
Geplaatst op 18 apr. 2024
Neat history. Cool bar. Friendly staff. Dog friendly.
Opmerking van Hotelbeheer
2 mei 2024 door RDMHotelbeheer
Thanks for the 5 star review!
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Wife and I enjoyed our night stay here. Awesome location to downtown Eureka Springs and all the shops.
Opmerking van Hotelbeheer
2 mei 2024 door RDMHotelbeheer
Thanks for the 5 star review!
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Seemed dingy to me. Didn’t appreciate the fire alarm going off (no fault of hotel).
Opmerking van Hotelbeheer
2 mei 2024 door RDMHotelbeheer
Our apologies you thought the hotel was dingy. I will speak to housekeeping and we will do better.Have a good day.
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
If you're looking for a great place on your visit to Eureka Springs this is the place! Great location and a superior state made for a great experience for us.
Opmerking van Hotelbeheer
12 apr. 2024 door RDMHotelbeheer
We appreciate the positive feedback!
door een geverifieerde reiziger
Geplaatst op 5 apr. 2024
Opmerking van Hotelbeheer
2 mei 2024 door RDMHotelbeheer
Thanks for visiting.
door een geverifieerde reiziger
Geplaatst op 4 apr. 2024
Opmerking van Hotelbeheer
2 mei 2024 door RDMHotelbeheer
Thanks for the 5 star review!
