Geplaatst op 22 mei 2024
This was are second time in the hotel, am never spected to be disappointed this time. First I didn't like the location of room. Was in from of the ice machine, area was dark, other guest smoking near my room. About the amenities: Towels meed to replaces , blanket had a hold. Bathroom door didn't close. I requested a room change and reservationist said they don't have other room in first floor.
Opmerking van Hotelbeheer
23 mei 2024 door ManagerHotelbeheer
Hello Juana, We appreciate your loyalty with us. We regret to hear about the challenges faced during your recent stay. We value your feedback and will address the concerns raised to ensure a more satisfactory experience for all guests. Please contact our management team directly to address any further issues from your stay.