Op basis van 909 geverifieerde beoordelingen
4,6 Hygiëne kamer
4,6 Service & personeel
4,6 Comfort kamer
4,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
Young man at check in was great! At check out, however, couldn’t find anyone at desk. The property was fine except that the outside tap was leaking across the trance into the parking lot for 2 days.
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
decent
Opmerking van Hotelbeheer
28 apr. 2024 door Holiday Inn Express ManagementHotelbeheer
Thank you so much for taking the time to give us a rating! We look forward to seeing you on your next excursion to the Finger Lakes!
door een geverifieerde reiziger uit Staten Island
Geplaatst op 17 apr. 2024
The overall stay was good, and We will be back. Unfortunately there was a shortage of employees, and it took time to get things and a full services. But it's not a problem of the hotel alone, the entire area gets affected for it.
Opmerking van Hotelbeheer
21 apr. 2024 door Holiday Inn Express ManagementHotelbeheer
Thank you so much for your feedback. We want to apologize that you did not receive our usual excellent service during the duration of your stay. Please know that we have coached our team to ensure that we are providing the best service possible. We appreciate your comments and we look forward to seeing you on your next visit to the Finger Lakes!
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
The staff and facility were just great.
Opmerking van Hotelbeheer
21 apr. 2024 door Holiday Inn Express ManagementHotelbeheer
Terrific! Thank you so much for your feedback. We are thrilled to hear that you had an exceptional stay with us. We appreciate your comments regarding our staff as well. We look forward to seeing you on your next visit to the Finger Lakes!
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Opmerking van Hotelbeheer
21 apr. 2024 door Holiday Inn Express ManagementHotelbeheer
Thank you so much for taking the time to rate your most recent stay! We are thrilled to see that you had an exceptional stay with us. We look forward to seeing you on your next visit to the Finger Lakes!
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
It was clean and safe. The breakfast was good.
Opmerking van Hotelbeheer
14 apr. 2024 door Holiday Inn Express ManagementHotelbeheer
Thank you so much for your feedback! We are thrilled to hear that you found everything to be clean and comfortable. We also appreciate your comments regarding our hot complimentary breakfast. We look forward to seeing you on your next visit to the Finger Lakes!
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
I was surprised how clean the room and bath was. Breakfast was good, with relatively wide choice of food.
Opmerking van Hotelbeheer
14 apr. 2024 door Holiday Inn Express ManagementHotelbeheer
Terrific! Thank you so much for your feedback! We are thrilled to hear that you found your room to be clean and comfortable. We also appreciate your comments regarding our hot complimentary breakfast. Our breakfast consists of eggs, sausage, pancakes and so much more to provide a large variety for all of our guests. We look forward to seeing you on a return visit to the Finger Lakes!
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Good stay
Opmerking van Hotelbeheer
14 apr. 2024 door Holiday Inn Express ManagementHotelbeheer
John, thank you so much for taking the time to give us your feedback. We are so glad that you enjoyed your stay with us. We look forward to seeing you on your next visit to the Finger Lakes!
door een geverifieerde reiziger uit North Logan
Geplaatst op 4 apr. 2024
Housekeeping could have done a better job cleaning the room. Some trash cans got missed and the bathroom needed a little more scrubbing. Ran out of soap in the shower and never had the right of towels. Had to visit the front desk every night for towels.
Opmerking van Hotelbeheer
8 apr. 2024 door Holiday Inn Express ManagementHotelbeheer
Alan, thank you so much for your feedback. We want to start by apologizing that the room did not meet your expectations. Please know that we have discussed this with our housekeeping staff to ensure every guest gets the most clean and comfortable room possible. We look forward to seeing you on your next visit to the Finger Lakes region!
door een geverifieerde reiziger
Geplaatst op 2 apr. 2024
Very professional
Opmerking van Hotelbeheer
8 apr. 2024 door Holiday Inn Express ManagementHotelbeheer
Thank you so much for your feedback! We are thrilled to see that you enjoyed your recent stay with us. We also appreciate your comments regarding our staff. We look forward to seeing you on a return visit to the Finger Lakes!
