Geplaatst op 19 mei 2024
I booked a room and when I arrived (almost 700 miles from home) I was told that I would need to stay across the street due to overbooking. The motel across the street wasn’t a nice place to stay. I will never recommend the motel or the employee “Ben”. To soothe my feelings, they offered a cookie. The cost of the room that I booked was over $600. Hard to believe but I assume they sold my room for more since the town was full of people for graduation and soccer tournaments.
Opmerking van Hotelbeheer
22 mei 2024 door General ManagerHotelbeheer
I am very sorry about this experience you encountered. While I can assure you, we did dot resell your room and only had to do this as last resort, we still understand the frustrations. Our deepest apologies.