I did not enjoy my stay at this hotel. Our room was right beside the pool and had a window looking directly into the pool so we couldn’t have the curtains open because it’s just creepy so the room was incredibly dark. The whole room smelled so strongly of chlorine it was awful. Even in the hallway there was a very fragrant smell. Would not stay here again.
Opmerking van Hotelbeheer
25 apr. 2024 door Heritage Inn Hotel High RiverHotelbeheer
Hi Alyssa, thank you for taking the time to leave us a review. Unfortunately, due to the structure of the hotel, all of our inside rooms look towards the pool, which means the room can be quite dark with the curtains closed. As well, we apologize for the smell of the chlorine. This is due to the pool, as well, to be in accordance with Alberta Health Services. In the future, please let the front desk know, and we would be happy to move you to another room. We are sorry for your experience but hope to have you back again for a better stay. Sincerely, Heritage Inn Hotel & Convention Centre High River.