Op basis van 992 geverifieerde beoordelingen
3,8 Hygiëne kamer
4,0 Service & personeel
3,6 Comfort kamer
3,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 2 mei 2024
On inspection. Nothing positive
door een geverifieerde reiziger
Geplaatst op 2 mei 2024
Very noisy night ..
The people staying above us were on drugs and partying and arguing..
the room was not clean properly and in very poor condition
Shower was also stained and not cleaned and water was leaking ..
Dishes in cupboard weren't clean properly and nor was the jug it had black spots all in it..
The outside of room was filthy and play ground was disgusting
Everything needed water blasting.
The floors weren't vacuumed or mopped properly and there was so much dust by fridge and bedside tables .
Horrible stay definitely don't recommend and would love a refund as that was a long night and couldn't wait for the morning so we could come home.
Not coming here again..
This place used to be clean tidy and much better cared for .
Opmerking van Hotelbeheer
2 mei 2024 door front deskHotelbeheer
We really apologies for inconvenience you have had. We will endeavour to resolve the issues you have raised.
door een geverifieerde reiziger uit Dargaville
Geplaatst op 1 mei 2024
Place easy to find and pizza hut right next door and other dinner options. Staff were friendly and efficient. Room clean and has cooking facilities. Bathroom floods from shower and spa was very hot at 40°.
Opmerking van Hotelbeheer
2 mei 2024 door front deskHotelbeheer
Thank you for your review. We will endeavour to resolve the raised issues.
door een geverifieerde reiziger uit Te Puke
Geplaatst op 28 apr. 2024
Needs a refurbishment.
Opmerking van Hotelbeheer
28 apr. 2024 door front deskHotelbeheer
Thank you for your review. We will take your comments upon advisement.
door een geverifieerde reiziger
Geplaatst op 27 apr. 2024
Room was nice and tidy check in was super easy. Great location and loads of food options would be happy to stay again.
Opmerking van Hotelbeheer
28 apr. 2024 door Front DeskHotelbeheer
Thank you for your review. We appreciate your feedback and hope to see you again soon.
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
A very good with complete basic needs for a room like stove, fridge and microwave, plus factor are the utensils provoded
Opmerking van Hotelbeheer
18 apr. 2024 door front deskHotelbeheer
Thank you very much for your review. We appreciate your feedback and hope to see you again soon.
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Liked how it was so close to everything we needed staff are very friendly thoroughly enjoyed our stay thanx Poenamo Hotel from family of 5.
Opmerking van Hotelbeheer
18 apr. 2024 door front deskHotelbeheer
Thank you for your review. We appreciate your feedback and hope to see you again soon.
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Nice appartments and easy parking
Opmerking van Hotelbeheer
18 apr. 2024 door front deskHotelbeheer
thank you for your review. We really appreciate your feedback and hope you stay with us again soon.
door een geverifieerde reiziger
Geplaatst op 5 apr. 2024
Opmerking van Hotelbeheer
18 apr. 2024 door front deskHotelbeheer
Thank you for your review. we will endeavour to solve the issues you have raised.
door een geverifieerde reiziger
Geplaatst op 19 mrt. 2024
This motel is a great location for us and we have stayed here before but the room this time was terrible. No hot water for the shower, so cold showers!!! Main kitchen tap leaked, and the switch to turn the kitchen hob on was broken and dangerous. Not the experience we were expecting at all.
Opmerking van Hotelbeheer
18 apr. 2024 door front deskHotelbeheer
Thank you for your review. we will endeavour to solve the issues you have raised.
