Op basis van 391 geverifieerde beoordelingen
3,1 Hygiëne kamer
3,4 Service & personeel
3,5 Comfort kamer
3,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 15 jun. 2024
Location is great
Age of building is not so great- needs remodeling
Opmerking van Hotelbeheer
15 jun. 2024 door General ManagerHotelbeheer
Dear German,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
door een geverifieerde reiziger
Geplaatst op 12 jun. 2024
One night shift young lady takes a bit to get her attention away from her devices, but then is all good. Lobby and hall needs some updating. The rest is as I expected. Good value.
Opmerking van Hotelbeheer
14 jun. 2024 door General ManagerHotelbeheer
Dear Juan,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
door een geverifieerde reiziger
Geplaatst op 28 mei 2024
Opmerking van Hotelbeheer
17 jun. 2024 door General ManagerHotelbeheer
Dear Igor,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
door een geverifieerde reiziger uit Stratford
Geplaatst op 26 mei 2024
Really nice and clean.
Opmerking van Hotelbeheer
27 mei 2024 door Hotel ManagerHotelbeheer
Dear Lendon,Thank you for your great feedback. We're thrilled to hear that you found our accommodations nice and clean! Providing a comfortable and hygienic environment for our guests is our top priority, and we're delighted that we met your expectations. We hope to have the pleasure of welcoming you back again soon for another great stay!Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 25 mei 2024
Opmerking van Hotelbeheer
27 mei 2024 door Hotel ManagerHotelbeheer
Dear Susan,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 14 mei 2024
Opmerking van Hotelbeheer
16 mei 2024 door General ManagerHotelbeheer
Dear Elexzinya,Thank you for choosing us at Super 8 by Wyndham Hot Springs during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
door een geverifieerde reiziger
Geplaatst op 13 mei 2024
Great front dest staff
Opmerking van Hotelbeheer
13 mei 2024 door Hotel ManagerHotelbeheer
Dear Brent,Thank you for your kind words about our front desk staff! We're thrilled to hear that they made a positive impression on your stay. Providing excellent service and a warm welcome is a top priority for us, and we're glad to know that our team members met your expectations. We'll be sure to pass along your compliments to them. Looking forward to welcoming you back for another great experience!Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 12 mei 2024
Opmerking van Hotelbeheer
3 jun. 2024 door Hotel ManagerHotelbeheer
Dear Kevin,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
Opmerking van Hotelbeheer
24 apr. 2024 door General ManagerHotelbeheer
Dear Sandra,It was great to have you staying with us at Super 8 by Wyndham Hot Springs and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
We had a fabulous time there. The staff was courteous. There’s only one guy that looked at us weird when we asked questions but everybody else was so nice. Very accommodating and helpful. The rooms are super nice. This was that by far the best super 8 we have ever stayed at.
Opmerking van Hotelbeheer
22 apr. 2024 door General ManagerHotelbeheer
Dear Jennifer,Thank you for staying with us at Super 8 by Wyndham Hot Springs and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
