Op basis van 801 geverifieerde beoordelingen
4,8 Hygiëne kamer
4,7 Service & personeel
4,7 Comfort kamer
4,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Great stay
Geplaatst op 8 dec. 2023 op HotelsImpeccable service. Really nice hotel and good location. Breakfast is delicious.
Opmerking van Hotelbeheer
12 dec. 2023 door Ela Ergin General ManagerHotelbeheer
Dear Anonymous,Thank you for having chosen The Ritz-Carlton, Istanbul for your stay and taking time to share your feedback. Our team strives to deliver excellent service for each one of our guests. We were pleased to see you had enjoyed your overall stay with us and we look forward to welcome you back again in near future.Kind regards,
door een geverifieerde reiziger
Geplaatst op 29 okt. 2023
We liked the service and the spa the most. We disliked the view ( partial Bosphorus view) over some roofs and the location. It is far from almost all attractions
and close to a couple of others.But it is such an uphill, steep walk, you feel every step..
Opmerking van Hotelbeheer
8 nov. 2023 door The Ritz-Carlton, IstanbulHotelbeheer
Dear AndaThank you very much for your stay with us. The feedback you were so kind as to share is much appreciated and we took careful note of all the compliments as well as the improvement needs mentioned.We look forward to welcoming you back to the Ritz-Carlton, Istanbul soon.Kind Regards,
door een geverifieerde reiziger
Geplaatst op 8 jun. 2023
Opmerking van Hotelbeheer
7 jul. 2023 door Ela Ergin, General Manager Hotelbeheer
Dear Philippe, Thank you for choosing The Ritz-Carlton, Istanbul and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Turkey.Kind Regards,
door een geverifieerde reiziger
Geplaatst op 22 mei 2023
Very pleasant hotel and very friendly staff, I enjoyed very much my stay and I will definitely go back again . Thank you very much for the great service .
Opmerking van Hotelbeheer
2 jun. 2023 door The Ritz-Carlton, IstanbulHotelbeheer
Dear *Noureddin ELWe were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the Ritz-Carlton, Istanbul!Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon.Kind regards,
door een geverifieerde reiziger uit New York
Geplaatst op 10 mei 2024
I liked it
door een geverifieerde reiziger
Geplaatst op 8 mei 2024
EXCELENTE SERVICIO Y LAS HABITACIONES EN EXCELENTE ESTADO
Opmerking van Hotelbeheer
8 mei 2024 door Ela ErginHotelbeheer
Dear Mr. Jose,Warm greetings from The Ritz-Carlton, Istanbul!We extend our heartfelt gratitude for the opportunity to host you and for sharing your valuable feedback with us. We are absolutely delighted that your experience not only met but exceeded your expectations. This would be the sense that will urge you to always come back to The Ritz-Carlton, Istanbul, where our Ladies and Gentlemen’s highest mission is to create indelible marks. We look forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul.Sincerely,Ela ErginGeneral Manager
door een geverifieerde reiziger
Geplaatst op 7 mei 2024
Overall it was a pleasant experience. The cleanliness of bathrooms in public areas can be improved.
The location is nice if you can handel walking up and down the hill the hotels area is on, which is quiet the excersice. It's a great location close to a few spectacular landmarks.
Opmerking van Hotelbeheer
8 mei 2024 door Ela ErginHotelbeheer
Dear Guest,Warm greetings from The Ritz-Carlton, Istanbul!We extend our heartfelt gratitude for the opportunity to host you and for sharing your valuable feedback with us. We are absolutely delighted that you enjoyed your stay with us.Your valuable feedback regarding the cleanliness of the bathrooms is well noted and we will be taking actions accordingly.We look forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul.Sincerely,Ela ErginGeneral Manager
door een geverifieerde reiziger
Geplaatst op 6 mei 2024
공항가는 셔틀 버스가 필요하다
Opmerking van Hotelbeheer
7 mei 2024 door Ela ErginHotelbeheer
Dear Guest,Thank you for choosing The Ritz-Carlton, Istanbul for your recent stay and for sharing your feedback with us.For your inquiries regarding the transportation, kindly reach out to rc.istrz.concierge@ritzcarlton.com, our Concierge Team will be more than happy to assist you.We are looking forward to welcoming you back.Sincerely,Ela ErginGeneral Manager
door een geverifieerde reiziger
Geplaatst op 6 mei 2024
The service was excellent
Opmerking van Hotelbeheer
6 mei 2024 door Ela ErginHotelbeheer
Dear Guest,Thank you for sharing your experience at The Ritz-Carlton, Istanbul. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. We look forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul.Sincerely,Ela ErginGeneral Manager
door een geverifieerde reiziger
Geplaatst op 5 mei 2024
As a RC should be , but massage therapist was not Mandara quality , basic skills , and barber trades on getting one foreign customer a day and charging inflated USD for basic cut 15 mins , no waxing ,no burning facial hair ,he isn't RC but in basement scammer, the massage therapist gives impression of being Balinese , but basic skills ......these two non RC staff aside it was very good stay .
Opmerking van Hotelbeheer
6 mei 2024 door Ela ErginHotelbeheer
Dear Mr. Nicholas,Thank you for sharing your experience at The Ritz-Carlton, Istanbul. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. However, we also would like to extend our apologies for the inconvenience you experienced. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Please be ensured that your feedback is shared with relevant departments and necessary actions will be taken to ensure this is an isolated issue corrected moving forward.We look forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul.Sincerely,Ela ErginGeneral Manager
