Op basis van 1.000 geverifieerde beoordelingen
3,8 Hygiëne kamer
3,9 Service & personeel
4,1 Comfort kamer
3,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 18 feb. 2024
The hotel is closed and they cancelled my reservation without informing it to me.
Opmerking van Hotelbeheer
19 feb. 2024 door KatHotelbeheer
I am sorry, but your reservation did not have a phone number or email address. Otherwise, we would have been able to inform you. Apologies, Kat
door een geverifieerde reiziger
Geplaatst op 1 feb. 2024 op Hotels
Opmerking van Hotelbeheer
3 feb. 2024 door KatHotelbeheer
Thank you for staying with us! Thanks, Kat
door een geverifieerde reiziger
Geplaatst op 23 jan. 2024
Booked my reservation in the morning of. Got canceled later that day and no one from the front desk bothered to call and notify. My reservation has been canceled by then because they had a water pipe leak through the frozen weather. So I show up 20 minutes till midnight With no room and have to go on the search for another one.
Opmerking van Hotelbeheer
24 jan. 2024 door KatHotelbeheer
I am sorry about your experience. The water pipe break occurred 7-8pm. Half of the hotel was flooded. Our limited staff had to deal with the emergency and was not able to call all of the arrivals. Apologies, Kat
door een geverifieerde reiziger
Geplaatst op 19 jan. 2024 op Hotels
It was Okay overall
Opmerking van Hotelbeheer
20 jan. 2024 door KatHotelbeheer
Thank you for staying with us. Thanks, Kat
door een geverifieerde reiziger
Geplaatst op 18 jan. 2024 op Hotels
Opmerking van Hotelbeheer
20 jan. 2024 door KatHotelbeheer
Sorry that you were not happy with your stay. Apologies, Kat
door een geverifieerde reiziger
Geplaatst op 16 jan. 2024
Opmerking van Hotelbeheer
17 jan. 2024 door KatHotelbeheer
Thank you for staying with us. We are pleased to hear that you enjoyed your stay. Thanks, Kat
door een geverifieerde reiziger
Geplaatst op 15 jan. 2024
Opmerking van Hotelbeheer
16 jan. 2024 door KatHotelbeheer
Thank you for staying with us. We are pleased that you enjoyed your stay. Thanks, Kat
door een geverifieerde reiziger
Geplaatst op 14 jan. 2024
Opmerking van Hotelbeheer
16 jan. 2024 door KatHotelbeheer
Thank you for staying with us. Sincerely, Kat
door een geverifieerde reiziger
Not the worst.
Geplaatst op 14 jan. 2024 op HotelsThe hotel room was clean and the bed was okay but the facilities are in disrepair. Many things were out of order including the vending machines, the coffee in the lobby, the pool said permanently closed and etc. The breakfast was sad. The best offerings were a prepackaged peanut butter sandwich or frozen burrito. Honestly the worst coffee we've ever had, and we've had plenty of bad waiting room coffee. Hospitality was seriously lacking. They also charge $5 a person for the airport shuttle too. Clearing some of the ice and snow from the sidewalks and parking lot would have gone a long way to improve hospitality too. Just don't believe the photos. They are nowhere near current! Spend a little more and stay up the street if you want a more comfortable stay.
Opmerking van Hotelbeheer
26 jan. 2024 door KatHotelbeheer
Sorry that you were disappointed. Apologies, Kat
door een geverifieerde reiziger
Geplaatst op 13 jan. 2024
I just needed a place between flights. It was easy, clean and affordable. The staff was really kind.
Opmerking van Hotelbeheer
14 jan. 2024 door KatHotelbeheer
Thank you for staying with us. Thanks, Kat
