Op basis van 278 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,4 Service & personeel
4,2 Comfort kamer
4,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 31 mei 2024
We had a good stay BUT The property is divided by the busiest street in Key West. The pool, coffee and office are on the other side of the busy street. COFFEE is only served in office. Coffee makers are cheap and each room should be stocked with them to keep guest from venturing into the street.
Opmerking van Hotelbeheer
1 jun. 2024 door HaythamHotelbeheer
Thank you for sharing your feedback with us. We're glad to hear that you had a good stay overall.We appreciate your comments regarding the availability of coffee. Your suggestions are valuable to us as we strive to enhance our guest experience.We hope to have the opportunity to welcome you back to Key West Historic Inns for an even more enjoyable stay in the future.
door een geverifieerde reiziger
Geplaatst op 23 mei 2024
Clean
Opmerking van Hotelbeheer
25 mei 2024 door HaythamHotelbeheer
Thank you for the 5-star review! We're delighted to hear you found everything clean. Maintaining a spotless environment is a top priority for us, and your feedback is greatly appreciated. We look forward to welcoming you back soon!
door een geverifieerde reiziger
Geplaatst op 18 mei 2024
Enjoyed my stay at the Fitch Lodge. The staff is lovely, very kind and thoughtful. My room was very clean. Centrally located to the Marina and Duval Street. Loved that I was able to pool hop at their other properties. Grateful for the gift cards to The Old Town Bakery right on the corner. The best coffee I ever had and the baked goods are worth the flight to Key West. Thank you, Mandi and staff. I’ll be visiting again.
Opmerking van Hotelbeheer
20 mei 2024 door HaythamHotelbeheer
Donna, thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Fitch Lodge. It’s great to know that you found our staff kind and thoughtful, and that your room was very clean. Our central location and the opportunity to pool hop at our other properties are features we’re proud of, and we’re delighted you made the most of them.We’re also pleased that you enjoyed the gift cards to The Old Town Bakery. It’s fantastic to hear that their coffee and baked goods left such a memorable impression.We appreciate your kind words and look forward to welcoming you back on your next visit to Key West.
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
I usually love the Kimpton properties but the room we were in for this stay needs a definite overhaul. The flooring is old tile and not in a cool way, the bottom drawer in the main dresser was broken, ant the toilet sometimes wouldn’t flush properly.
The location, however was excellent! Walkable to all the sights and great restaurants. The staff was excellent and friendly and the pool area was great although small. I would stay here again if I had a more updated room.
Opmerking van Hotelbeheer
18 apr. 2024 door HaythamHotelbeheer
Thank you for your feedback! We're thrilled to hear that you found our location excellent, within walking distance to all the sights and great restaurants. It's wonderful to know that you experienced excellent and friendly service from our staff, and enjoyed our pool area, despite its size. We truly appreciate your positive comments. We apologize for any inconveniences you encountered with the room, and we'll certainly take your feedback into consideration for future improvements. We hope to welcome you back soon for an even better experience in a more updated room!
door een geverifieerde reiziger uit philadelphia
Geplaatst op 15 apr. 2024
My stay in room 6 at this lodge was great in many ways, but the glaring lack of both WiFi AND a decent cellular signal was woefully lacking in this modern time. I had to search around for a corner where my smartphone could connect to the slow WiFi that was available and that was a circus. When I couldn’t find that signal I had to fight for more than one bar of cellular signal. I must’ve looked like a fool. Loved everything else about the stay but I have to give a mere average rating overall because it’s 2024…
Opmerking van Hotelbeheer
18 apr. 2024 door HaythamHotelbeheer
Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found many aspects of your stay enjoyable. However, we're sorry to hear about the challenges you experienced with the Wi-Fi and cellular signal. We understand the importance of staying connected, especially in this modern age, and we apologize for any inconvenience this may have caused you. We'll certainly look into it and see what may cause it. We appreciate your honest review and hope to have the opportunity to welcome you back for a more seamless stay.
door een geverifieerde reiziger uit Holderness
Geplaatst op 9 apr. 2024
This was an awesome place to stay! Staff were very accommodating and nice! Location was perfect.
Looking forward to staying there again!!!
Opmerking van Hotelbeheer
10 apr. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Dear Donna,Thank you for taking the time to leave us a review. We are so glad that you enjoyed your stay with us and found it a great location in Key West! We hope to see you again soon. Thank you for choosing Fitch Lodge!
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Love this property. We rented bikes which were delivery to our hotel. Pool is small but very clean. Staff were very friendly and helped with anything needed. It was only a few blocks walking to the docks. Or 10 min bike ride to duval. Will stay there again.
Opmerking van Hotelbeheer
8 apr. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Dear Christine,We are so happy to hear that you had a wonderful stay with us at Fitch Lodge! We are glad you found the location ideal and our staff was welcoming. We hope to see you again soon. Thank you for leaving us feedback!.
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Small room but very nice. Great walkable location.
Opmerking van Hotelbeheer
11 apr. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Dear Diane, Thank you for taking the time to leave a review. We are so glad that you enjoyed your stay with us at Fitch Lodge! Hope to see you again soon.
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Opmerking van Hotelbeheer
27 apr. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Dear Tessa, Thank you for taking the time to rate your stay with us. We are happy to hear that you enjoyed your time in Key West! Happy travels and we hope to see you again soon.
door een geverifieerde reiziger
Geplaatst op 1 apr. 2024
Even though there were several pros to staying here, like locations for example, its pretty noisy. The part we disliked the most was the air-conditioning unit in our room didn't work very well. It was damp when the AC was on, so we put the fan on instead. It would be nice if the windows could open. Otherwise we enjoyed our stay. The bed was very comfortable. The room was very clean.
Opmerking van Hotelbeheer
2 apr. 2024 door Mandi Dettmering - Fitch Lodge InnkeeperHotelbeheer
Jill, Thank you for taking the time to leave us feedback. We are glad that you enjoyed the location and bedding. We apologize for any inconvenience caused by the AC and surrounding noise. We will take your comments into consideration to assist us in improving our service standards. Thank you for choosing Fitch Lodge and we hope to see you again soon!
