Op basis van 402 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,4 Service & personeel
4,2 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
Lovely property with a great breakfast. Close to everything.
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
We had a car, but figured out the parking lot nearby and the temporal unloading behind the hotel. The lot was an additional charge but so worth it. Our room was nicely designed, contemporary style and the free breakfast daily was way more than I expected and great! I will return. No complaints!
Opmerking van Hotelbeheer
29 apr. 2024 door HaythamHotelbeheer
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our parking arrangements convenient and worth the additional charge. It's wonderful to know that you enjoyed our contemporary room design and were pleasantly surprised by our complimentary breakfast offerings. We're delighted that you plan to return and look forward to welcoming you back for another enjoyable stay with us!
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
Very nice accommodations. Good breakfast and friendly staff
Opmerking van Hotelbeheer
29 apr. 2024 door HaythamHotelbeheer
We're thrilled to hear that you enjoyed your stay with us! Providing comfortable accommodations, a delicious breakfast, and friendly service are all top priorities for us. Thank you for taking the time to share your positive feedback. We hope to welcome you back again soon for another enjoyable experience!
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
The Lighthouse was every bit as beautiful as the photos. The breakfast was superb and the service was very friendly and attentive. The grounds are lush with plants and an oasis in the busy activity in Old Town. The small size makes it feel cozy and the location was just incredible.
Opmerking van Hotelbeheer
29 apr. 2024 door HaythamHotelbeheer
We're thrilled to hear that your experience at The Lighthouse lived up to the beauty captured in our photos! It's wonderful to know that you enjoyed our superb breakfast and experienced friendly and attentive service throughout your stay. Our lush grounds aim to provide a tranquil oasis amidst the vibrant activity of Old Town, and we're glad you appreciated it. Thank you for highlighting our cozy atmosphere and incredible location. We can't wait to welcome you back for another memorable visit!
door een geverifieerde reiziger
Geplaatst op 25 apr. 2024
Charming and comfortably furnished. Within convenient walking distance to most attractions. Bicycle and golf cart rentals are just two blocks up Truman. Hotel staff are very helpful and the breakfasts were so good you will not want to go elsewhere. Beautiful grounds although at the time of this review they were under some renovations. Will be back.
Opmerking van Hotelbeheer
29 apr. 2024 door HaythamHotelbeheer
Thank you for your glowing review! We're delighted that you found our property charming and enjoyed the comfortable furnishings. It's fantastic to hear that our convenient location allowed you to explore nearby attractions easily. We appreciate your compliments on our helpful staff and delicious breakfast offerings. While we're currently undergoing renovations to enhance our beautiful grounds, we're thrilled to know that you still had a great experience. We look forward to welcoming you back for another memorable stay in the future!
door een geverifieerde reiziger
Geplaatst op 25 apr. 2024
Liked the location and Key West feel of the hotel.
The staff was wonderful - very helpful and friendly.
Opmerking van Hotelbeheer
29 apr. 2024 door HaythamHotelbeheer
We're thrilled to hear that you enjoyed the unique Key West atmosphere of our hotel and found our location to your liking. Providing helpful and friendly service is a top priority for us, and we're delighted that our staff made your stay memorable. Thank you for taking the time to share your positive feedback. We hope to welcome you back again soon for another wonderful experience!
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
Loved the place except for the hot water modulation in the shower and the atrocious parking availability. If you don’t get one of the 4(?) spots onsite, you can park 2 blocks or more away for $52/day. This should be clearly stated to let you know what’s coming for you in the parking arena but otherwise I love this place.
Opmerking van Hotelbeheer
29 apr. 2024 door HaythamHotelbeheer
We appreciate your feedback and are glad to hear that you loved your overall experience with us. We apologize for any inconvenience caused by the hot water modulation in the shower and the parking availability. We hope to have the opportunity to welcome you back and provide an even better experience in the future!
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
Always my type of place to stay. Nice and quite but close enough to Duval St.
Opmerking van Hotelbeheer
21 apr. 2024 door HaythamHotelbeheer
Thank you so much for your wonderful review! We're thrilled to hear that our hotel is always your preferred choice when visiting Key West. Providing a peaceful and serene atmosphere while still being conveniently located near Duval Street is what we strive for.We're delighted that you find our location to be just right for your needs. It's guests like you who make our efforts worthwhile, and we're grateful for your loyalty.We look forward to welcoming you back on your next visit to Key West! If there's anything we can do to make your stay even more enjoyable, please don't hesitate to let us know.
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
Room in horrible condition. Dirty towels. Bugs in bath robe. Scuffs all over hotel walls. Shower head holding on by a thread. Bathroom toilet paper roll broken. I would not recommend this property. It needs major renovations!
Opmerking van Hotelbeheer
21 apr. 2024 door HaythamHotelbeheer
We sincerely apologize for the disappointment you experienced during your stay. Your feedback is incredibly valuable to us, and we regret that we fell short of meeting your expectations. We are taking immediate steps to address the issues you've highlighted. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back in the future with a greatly improved experience. If there's anything else we can do to make amends or if you have any further feedback to share, please don't hesitate to reach out.
door een geverifieerde reiziger
Geplaatst op 19 apr. 2024
Great location. It is quiet and everyone was pleasant. I will stay here again on my next visit
Opmerking van Hotelbeheer
19 apr. 2024 door HaythamHotelbeheer
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our prime location and tranquil atmosphere. Our team works hard to ensure every guest has a pleasant stay, and we're delighted that you found everyone to be friendly. We can't wait to welcome you back on your next visit!
