Op basis van 912 geverifieerde beoordelingen
2,9 Hygiëne kamer
3,4 Service & personeel
3,4 Comfort kamer
2,8 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 11 sep. 2022 op Hotels
Ontbijt was heel slecht, voor wat we hadden verwacht.
door een geverifieerde reiziger
Geplaatst op 2 mei 2024
You get what you pay for. Don't go there if you're expecting a 5 star hotel, but the rooms were large and clean. Housekeeping is every other day, but if you need anything, just ask. Breakfast is good enough and there's enough for everyone. WiFi in the room did the job. And yes, the hotel needs some tlc, but you can't beat the price and the location. It's close to all the parks. Lots of dinner options and shops in the neighborhood. Would stay again!
Opmerking van Hotelbeheer
2 mei 2024 door Clarion Inn & Suites Kissimmee ManagementHotelbeheer
Thanks so much!
door een geverifieerde reiziger
Geplaatst op 30 apr. 2024
door een geverifieerde reiziger
Geplaatst op 30 apr. 2024
So there is a deposit that never was mention here at Expedia when clearly said something dollars of resort fee was very unreasonable and uncomfortable to receive those news
Opmerking van Hotelbeheer
1 mei 2024 door Clarion Inn & SuitesHotelbeheer
Good afternoon,we are sorry your expectations for booking a reservation were not what you hoped for. We look forward to collaborating with Expedia to get you as a customer better resolutions.
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
Definitely its not what you see in the pics, the internet page says non smoking building, its a lie my room smells horrible, since the main gate, everything dirty, the towels really old and dirty, fridge smelly too, let's not talk about the microwave, I'm really disappointed of choose this place to stay here.
Opmerking van Hotelbeheer
1 mei 2024 door Clarion Inn & SuitesHotelbeheer
Thank you for your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to genuinely apologize for failing to exceed your expectations. Your low rating of our property reflects the fact that we have work to accomplish in becoming the hotel that all our guests want and deserve. Your satisfaction is important to us as a valued guest.Although we strive for a pleasant experience, we fell short with you, and that is not acceptable, because it does not meet up to our own standards. We will be using your feedback to make improvements so that we can provide better experiences for all our guests. Sincerely,Clarion Management
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
En general es bueno para el precio, solo que el TV y la nevera no funicionan al 100, pero el staff es super nice y tiene buena locacion
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
We enjoyed the fact that it was close to many attractions. But we had the room for 10 days and it felt like we been placed around the short stay people. Most nights felt more like a motel. In turn really wonder why a resort fee but it is what it is. The door to our room I could fit almost half my hand under it leading to the outside. ( male in my 40) the toilet seat was smaller than the toilet bowl itself. Our second day my step son scratched his leg with a spring that was sticking out the side of the mattress but I will say the front desk did get it resolved. Our tub was filling up and eventually got tired and asked for a plunger and pulled out a hair from past customers. Tv service was ok, a few good viewing channels and many spotty or could not see. We now it was not a 5 star but definitely expected better.
door een geverifieerde reiziger
Geplaatst op 18 apr. 2024
I Stay here for 6 days and it was a pleasant stay, great customer service and good staff.
It would be perfect If the room dint have carpet, because it’s smell bad and need good hangers .
It’s a good place for the price and good breakfast.
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Nunca vinieron a limpiar la habitación ni toallas limpias y cosas de higiene
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Our stay was wonderful the staff in the front desk was very friendly wonderful customer service the cleaning staff very friendly professional wonderful service it was very cleaning comfortable alot of stores and restaurants nearby wonderful breakfast
