Op basis van 1.152 geverifieerde beoordelingen
4,5 Hygiëne kamer
4,6 Service & personeel
4,3 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 3 mei 2024
All staff members encountered were engaging and seemed to enjoy what they were doing. The property is dated and in need of renovation, bur overall a good experience.
door een geverifieerde reiziger
Geplaatst op 2 mei 2024
Very clean, also the view was fantastic
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
Very nice view of the lake.
Opmerking van Hotelbeheer
2 mei 2024 door Shelley S. - Hotel ManagementHotelbeheer
Thank you for the rating Angelo! We'd love to have you with us again in the near future.
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
Great location, we upgraded to a higher level lakeview room and the view was great. Somewhat basic room that has been updated a bit, but clean, quiet, and a fair price in an excellent location
Opmerking van Hotelbeheer
2 mei 2024 door Shelley S. - Hotel ManagementHotelbeheer
Jacquelyn - Thank you for the review and rating. We are so happy to hear that you had such a pleasant experience and we'd love to have you as our guest again soon.
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
I called property before reservation to see if a balcony was available and front desk of property said it would be available for me and my family. Once I got there to check in, the front desk personnel said I was given misinformation…..,,I specifically reserved with Expedia because I thought the property was going to accommodate my request.
Opmerking van Hotelbeheer
2 mei 2024 door Shelley S. - Hotel ManagementHotelbeheer
Frederick - We apologize for the issue you encountered with your reservation. Unfortunately, the room you booked through Expedia was our Standard Parkview Room, which is what you received. If you were to book through our property directly, we would have reserved the Lakeview at the time of booking. Again we are sorry this occurred and hope that outside of that, you enjoyed your time with us and consider coming back another time.
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
Opmerking van Hotelbeheer
2 mei 2024 door Shelley S. - Hotel ManagementHotelbeheer
Thank you for the rating Raja! Please visit us again soon.
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
Clean. Great view of Lake
Opmerking van Hotelbeheer
2 mei 2024 door Shelley S. - Hotel ManagementHotelbeheer
Thank you for the rating Judy! Please visit us again soon.
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
Great location and nice views from the balcony. Easy walk to downtown Lake Geneva restaurants and night life. Friendly staff.
Opmerking van Hotelbeheer
2 mei 2024 door Shelley S. - Hotel ManagementHotelbeheer
Albert - Thank you for the review and rating. It was our pleasure to have you with us and we hope to see you again soon.
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
Room was clean, updated, had a beautiful view. Staff were friendly, helpful, responsive. We would definitely stay here again.
Opmerking van Hotelbeheer
25 apr. 2024 door Shelley S. - Hotel ManagementHotelbeheer
Thank you so much for sharing about your recent stay Jenny! We are thrilled that we met your expectations and look forward to seeing you again next time.
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
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Opmerking van Hotelbeheer
25 apr. 2024 door Shelley S. - Hotel ManagementHotelbeheer
Thank you for the rating Tonia! Please keep us in mind when planning your next trip to the area.
