Geplaatst op 25 apr. 2024
Coffee was SO So hot, flimsy coffee cup and lid- cup somewhat collapsed as lid came off. Burnt right hand, several small blisters on palm of hand. Did talk to manager who was somewhat dismissive. I didn’t mean it to be a complaint but didn’t want others to have burns like mine or worse
Opmerking van Hotelbeheer
26 apr. 2024 door Gavin - General ManagerHotelbeheer
Thank you Karen for leaving a review, I am so sorry that you hurt yourself using our coffee. Accidents happen but that doesn't mean we don't care or are dismissive. An incident report was filed for this case and it will be tracked to ensure this was a fluke and not a common incident with our coffee and cups used at the hotel. Again, thank you for bringing this to our attention.