A very horrible hotel, I will never stay with it again, what a ridiculous 5stars hotel rating!
Opmerking van Hotelbeheer
24 apr. 2024 door DujuanHotelbeheer
Hello Shun,I wanted to take a moment to express our sincere gratitude for taking the time to provide us with your valuable feedback during your stay at our hotel. Your insights are of great importance to us, as they allow us to continually improve and enhance the experience we offer to our valued guest. Shun, I want to assure you that we take this matter very seriously. Our team is dedicated to providing exceptional service and ensuring that every guest enjoys a comfortable and memorable stay. Rest assured, we are reviewing your feedback in detail and will take the necessary steps to address any concerns you raised. Your input will be instrumental in guiding our efforts to make positive changes that will benefit all our guest.