Op basis van 980 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,4 Service & personeel
4,3 Comfort kamer
4,2 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 25 jul. 2023
The location of this hotel is really great and we liked the local vibe of the neighbourhood. Train station, Traders’ Joe and Essex foodmarket are very close. You are also very close to Brooklyn. We liked the water and coffee in the lobby and the staff is very friendly. The only negative thing I can think of are the small beds but we are very tall.
Opmerking van Hotelbeheer
25 jul. 2023 door Customer ServiceHotelbeheer
Claudia, thank you so much for your feedback.We're thrilled to hear you enjoyed the convenient location and local atmosphere surrounding Holiday Inn NYC - Lower East Side. It's great to know that our lobby amenities and dedicated staff added value to your stay. We acknowledge your comment about the bed size and understand it may have been a bit petite for your needs. Your review is greatly appreciated and will help us in striving to continuously improve our guest experiences.
door een geverifieerde reiziger
Geplaatst op 1 jan. 2020 op Hotels
Opmerking van Hotelbeheer
4 jan. 2020 door Eduardo B - Front Desk Supervisor Hotelbeheer
Dear Marc,
Thank you for rating us 8/10. We are glad to know you had an exceptional stay and we look forward to your next visit. Safe travels!
door een geverifieerde reiziger
Net hotel met vriendelijk personeel vlakbij metro
Geplaatst op 26 feb. 2018Hotel heeft goede kamers met goede bedden. Het personeel is vriendelijk en in de lobby kan men dagelijks water en fruit pakken. Het hotel is vlakbij meerdere metrostations in een gezellige buurt.
Opmerking van Hotelbeheer
14 mrt. 2018 door GemaHotelbeheer
Thank you so much for taking the time to provide us with your lovely feedback. We are delighted to hear that you had a great time at our hotel. We hope to see you again soon!
door een geverifieerde reiziger uit zwolle
Levendige buurt
Geplaatst op 13 nov. 2017Goede locatie, schone kamer, prettige voorzieningen. Erg vriendelijk personeel.
Opmerking van Hotelbeheer
14 nov. 2017 door Gema Hotelbeheer
Dear Bennie, We will like to thank you for the lovely review. We are happy to hear that you enjoyed your stay and found our staff very friendly. We can't wait to welcome you again soon.
Aanbevolen
voor Iedereendoor een geverifieerde reiziger uit P
Prima hotel
Geplaatst op 22 aug. 2016Leuk en netjes ...vlak bij de metro... Veel lawaai van het verkeer voor mensen die daar niet aan gewend zijn... Voor New York een grote kamer... Helaas geen koelkast of minibar... Veel herrie van airco.. Bed te kort voor mensen boven de 170 cm...dan lig je met je gieten op het randje ... Ligt op zich lekker maar beddengoed is een beetje oud en pluizig... Al met al zeker aan re raden! Ik was vorig jaar in een andere hotel van een duurdere prijsklasse en die was veel slechter ... Dus als ik weer moet kiezen dan kies ik zeker voor deze!!!
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
The front desk staff were very kind, helpful and provided me a wonderful stay!
Opmerking van Hotelbeheer
30 apr. 2024 door Customer ServiceHotelbeheer
Cristina, it's delightful to hear about your experience at Holiday Inn NYC - Lower East Side. We take pride in the kindness and helpfulness of our team members which contribute to wonderful stays. We are thrilled you found this to be the case. Come back soon!
door een geverifieerde reiziger uit Lake St Louis
Geplaatst op 28 apr. 2024
Decent hotel and I’d stay here again, especially if wanting to cut costs. Considering how busy the area is, our room noise wasn’t too bad. Staff were friendly and had great dining recommendations. Our room was clean and comfortable, albeit small. Overall, happy with our stay!
Opmerking van Hotelbeheer
28 apr. 2024 door Customer ServiceHotelbeheer
Katherine, it's wonderful to hear that you enjoyed your stay at Holiday Inn NYC - Lower East Side. We're glad the ambient noise was manageable and you found value in our team members' dining recommendations. We pride ourselves on cleanliness and comfort, even if the space may be more compact. We're thrilled you left satisfied and look forward to welcoming you back during future travels.
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
Excellent
Opmerking van Hotelbeheer
27 apr. 2024 door Customer ServiceHotelbeheer
Karamveer, it's great to hear that you had such a wonderful experience at Holiday Inn NYC - Lower East Side. We strive to deliver excellent service to our guests, so we're thrilled your visit reflected this. We warmly invite you back for another superior stay soon.
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
The good - close to train, bed quite comfortable.
The bad - really noisy (hint: turn the fan from auto to on to make a white noise machine).
Had soap dish - but no soap. I asked for a soap bar and they acted like I was from a different planet. I guess that's not a thing anymore? You're supposed to step into the shower and use the body soap?
Opmerking van Hotelbeheer
27 apr. 2024 door Customer ServiceHotelbeheer
Randi, we truly appreciate your feedback. It's great to hear that our convenient location near the train and the comfort of our beds met your expectations.However, we regret to learn about your experience with the noise and lack of soap in your room. We strive to provide a serene environment and all necessary amenities to our guests. We apologize if our team members' response about the soap came across as confusing. Rest assured, we will take your comments into consideration as we continuously work to improve our services. We hope you'll consider us for your future trips to give us a chance to offer a better experience.
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Opmerking van Hotelbeheer
25 apr. 2024 door Customer ServiceHotelbeheer
Cornelius, your stellar rating of the Holiday Inn NYC - Lower East Side on Expedia brightens up our day and we're thrilled that our hospitality met your expectations. Consider us your home in the city, and we look forward to welcoming you back anytime your travels bring you to NYC.
