Op basis van 990 geverifieerde beoordelingen

4,5 / 5
4,6 Hygiëne kamer
4,4 Service & personeel
4,6 Comfort kamer
4,5 Staat hotel
Geverifieerde beoordelingen van Expedia
2 / 5
door een geverifieerde reiziger

Geplaatst op 11 feb. 2024
Opmerking van Hotelbeheer
12 feb. 2024 door StuartHotelbeheer
Thank you for taking the time to let us know about your stay. We apologize for not meeting your expectations and would like to know what we could have done differently to do so. Best regards,Stuart.
3 / 5
door een geverifieerde reiziger

Geplaatst op 2 mei 2024
breakfast food was excellent-service was bad. Property looks run down, beach area not great. staff not friendly.
3 / 5
door een geverifieerde reiziger

Geplaatst op 1 mei 2024
The property has construction ongoing. Not sure if related but there were periods where we had no water, which was addressed quickly. The next morning we still had water, but no hot water. Most times, the toilet needed a double flush. Need to get the plumbing issues corrected on an interesting resort. The food at the bar and Elements was excellent.
4 / 5
door een geverifieerde reiziger

Geplaatst op 30 apr. 2024
Accommodation was lovely. The grounds are nicely manicured. The only negative was lack of dining options. It would be a big improvement to the property.
5 / 5
door een geverifieerde reiziger

Geplaatst op 29 apr. 2024
Beautiful room. Quiet, relaxing property.
Opmerking van Hotelbeheer
30 apr. 2024 door StuartHotelbeheer
Thank you for taking the time to let us know about your recent visit. We are thrilled you enjoyed yourself while staying with is, and we look forward to welcoming you back soon.Best regards,Stuart.
3 / 5
door een geverifieerde reiziger

Geplaatst op 23 apr. 2024
They charged my parents for a kayak that they never rented and other fees. 😡
Opmerking van Hotelbeheer
26 apr. 2024 door StuartHotelbeheer
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and would like to better understand your concerns. Please reach out at your convenience and we would be happy to discuss further.Best regards,Stuart.
5 / 5
door een geverifieerde reiziger

Geplaatst op 19 apr. 2024
we love the instalations
Opmerking van Hotelbeheer
19 apr. 2024 door StuartHotelbeheer
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.
5 / 5
door een geverifieerde reiziger

Geplaatst op 18 apr. 2024
Large beach and friendly staff. Amenities are great.
Opmerking van Hotelbeheer
18 apr. 2024 door StuartHotelbeheer
Thank you for taking the time to share your feedback with us. We appreciate it very much, and look forward to welcoming you back soon. Best regards,Stuart.
5 / 5
door een geverifieerde reiziger

Geplaatst op 17 apr. 2024
I would highly recommend the Islander to anyone traveling to Islamorada. Our entire experience was amazing. We will definitely be back!
Opmerking van Hotelbeheer
18 apr. 2024 door StuartHotelbeheer
Thank you for letting us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.
3 / 5
door een geverifieerde reiziger

Geplaatst op 14 apr. 2024
Was Nice
Opmerking van Hotelbeheer
14 apr. 2024 door StuartHotelbeheer
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and would like to know how we could do better, if you wouldn't mind sharing.Best regards,Stuart.