Geplaatst op 1 mei 2024
Aretha at front desk - awesome.
Room cleaners - good job.
Room - clean, functional buy VERY OLD & disheveled. All lamp shades cracked, floor filthy, drapes old & dirty & didn’t close well, phone d if didn’t work, furniture old, walls dirty, ,mirror on bathroom door had big chunk cracked out of it.Could hear & slightly feel mattress springs.
Opmerking van Hotelbeheer
1 mei 2024 door ManagerHotelbeheer
Hello Mary T,Thank you for sharing your detailed feedback with us. We appreciate your recognition of Aretha and our housekeeping team. Please note that we have duly noted your comments about the room condition for our continual improvement efforts. We strive to provide a comfortable stay for all our guests.