Op basis van 435 geverifieerde beoordelingen
3,4 Hygiëne kamer
4,1 Service & personeel
3,6 Comfort kamer
3,2 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 20 feb. 2016 op Hotels
Prima hotel als je op doorreis bent, vriendelijk en behulpzaam personeel, schoon.
door een geverifieerde reiziger
Geplaatst op 19 mei 2024
I would have preferred there to be a pool and provide breakfast.
Opmerking van Hotelbeheer
22 mei 2024 door ManagerHotelbeheer
Hello Corinthia,We appreciate your feedback and will consider your suggestions for future improvements. For any additional inquiries or feedback, please don't hesitate to contact our management team directly.
door een geverifieerde reiziger
Geplaatst op 11 mei 2024
Opmerking van Hotelbeheer
14 mei 2024 door ManagerHotelbeheer
Hello Emmanuel, We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific concerns you may have so we can address them accordingly. We appreciate your valuable feedback and hope for the opportunity to welcome you again in the future.
door een geverifieerde reiziger
Geplaatst op 10 mei 2024
Dirty socks were left under the bed by the previous guest, floors were dirty, sheets were stained, there were blood stains on the pillow, no breakfast or pool this needs to be updated on the website that's the only reason I booked it so the kids could swim Why we stayed, creepy people keep walking back and forth by the door, no towel was in the room it was one rag hanging up look like someone already used it, the fresh ones they did bring was dingy, they were remodeling but I would put my guest in the new model rooms instead of still putting them in the dirty nasty rooms they also need an inspector to go behind housekeeping because if they don't pay them that much they don't care if they do they job right or not I don't think I will stay again
Opmerking van Hotelbeheer
11 mei 2024 door ManagerHotelbeheer
Hello Michelle d,We apologize for the cleanliness oversights you encountered and your disappointment with the amenities. We continuously strive to improve and encourage guests to reach out to management directly with any concerns for prompt resolution.
door een geverifieerde reiziger uit San Diego
Geplaatst op 1 mei 2024
Aretha at front desk - awesome.
Room cleaners - good job.
Room - clean, functional buy VERY OLD & disheveled. All lamp shades cracked, floor filthy, drapes old & dirty & didn’t close well, phone d if didn’t work, furniture old, walls dirty, ,mirror on bathroom door had big chunk cracked out of it.Could hear & slightly feel mattress springs.
Opmerking van Hotelbeheer
2 mei 2024 door ManagerHotelbeheer
Hello Mary T, Thank you for sharing your detailed feedback with us. We appreciate your recognition of Aretha and our housekeeping team. Please note that we have duly noted your comments about the room condition for our continual improvement efforts. We strive to provide a comfortable stay for all our guests.
door een geverifieerde reiziger
Geplaatst op 27 apr. 2024
Opmerking van Hotelbeheer
19 mei 2024 door ManagerHotelbeheer
Hello Tegeisha,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If there is anything specific you would like to share with us to improve our services, please do not hesitate to contact us directly. We value your feedback and look forward to potentially welcoming you back in the future.
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
Opmerking van Hotelbeheer
25 apr. 2024 door ManagerHotelbeheer
Hello Kenny,We are thrilled to hear that you enjoyed your stay with us! If you have any more feedback to share, please don't hesitate to contact us. We look forward to welcoming you back soon!
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Very close to highway and busy road. Thought it was abandoned at first because there is no sign on building. Kitchen is closed to no breakfast even though advertised. Pool is also filled in with concrete. Check in was good but no one to check me out at 6:30AM and no instructions on how to check out or key card dropbox. Is actually a motel. Room very outdated (peeling paint, lamps broken or don't have lightbulbs). Overall would not stay again especially with so many other nicer properties nearby
Opmerking van Hotelbeheer
19 apr. 2024 door ManagerHotelbeheer
Hello Kat, We appreciate your feedback on your recent stay. We regret to hear that you were dissatisfied with aspects of your experience. Your observations will be shared with the team for further evaluation. We hope this does not deter you from possibly giving us another opportunity to exceed your expectations in the future.
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Had a dog barking in next room more than half the night! People outside my door loud obnoxious till 4am no sleep woke up every hour to banging of doirs cars etc! Disabled van outside our door took 3 car spaces with people in it half the night Never afain I tell you 2 exits sooner much better!
Opmerking van Hotelbeheer
15 apr. 2024 door ManagerHotelbeheer
Hello Dawn, We regret to hear about the disruptions you faced during your stay. We value all feedback and appreciate you taking the time to share your experience. We suggest reaching out to our management team directly to address your concerns further. Thank you for bringing this to our attention, and we hope to have another opportunity to better serve you in the future.
door een geverifieerde reiziger
Geplaatst op 11 apr. 2024
The worst hotel I believe in the world. First I arrive at the hotel with my family around 4am assigned a room that had this weird smell, the sheets on the bed were stained and burns on the bed. I complained and was given a new room (the clerk said it was the "newly renovated room") the room smelled much better than the last but the bed looks like someone slept in it. (Gross). I complained again and the clerk said I'll give you two keys to two different rooms..the first looked and smell like the first room the second wasn't even cleaned there were furniture all out of order and the bed no sheets. I left and found the nearest hotel. Side note there was this creppyguy standing outside
Opmerking van Hotelbeheer
13 apr. 2024 door ManagerHotelbeheer
Hello Rafael,We apologize for the experience you had during your stay. We take guest feedback seriously to improve our services. Your concerns are noted and will be addressed with our team. Kindly contact our management directly for further assistance with your stay.
