Op basis van 999 geverifieerde beoordelingen
3,8 Hygiëne kamer
3,9 Service & personeel
3,3 Comfort kamer
3,2 Staat hotel
Geverifieerde beoordelingen van Expedia
Aanbevolen
voor Koppelsdoor een geverifieerde reiziger uit The Netherlands
Large hotel but very dated
Geplaatst op 29 aug. 2017
Voordelen: -
Nadelen: -
Locatie: The city center is within walking distance. Nice waterfront walk past a bronze statue of 'The Fonz', several nice bars and breweries.
Our room was not all that big. The walls were very thin, we could hear a couple arguing in the next room. Luckily their voices were drowned out by a very noisy AC-unit.
The Astor is a large hotel. The hallways and rooms could do with an update. Cleanliness was fine, desk staff friendly. The lobby and front entrance were partly closed off due to renovations.
door een geverifieerde reiziger
Geplaatst op 21 dec. 2020 op Hotels
Great stay - need to be able to turn heat down, but all-in-all a great place to stay.
Opmerking van Hotelbeheer
21 dec. 2020 door Front Office Manager Hotelbeheer
I appreciate your comments and would like to thank you for taking the time to review our hotel. Your feedback is important to us.
door een geverifieerde reiziger
Geplaatst op 24 nov. 2020 op Hotels
Opmerking van Hotelbeheer
21 dec. 2020 door Front Office Manager Hotelbeheer
Good afternoon, I appreciate your comments and would like to thank you for taking the time to review our hotel.
door een geverifieerde reiziger
Geplaatst op 21 nov. 2020
Opmerking van Hotelbeheer
22 nov. 2020 door Front Office Manager Hotelbeheer
Good afternoon, I appreciate your comments and would like to thank you for taking the time to review our hotel.
door een geverifieerde reiziger
Catch a cab!
Geplaatst op 12 nov. 2020 op HotelsI get there and there is absolutely not one parking space available... so I couldn’t stay, and lost my money for the room! No one answered the phone when I called to inquire about the parking situation either!
Opmerking van Hotelbeheer
12 nov. 2020 door Bernard G.M.Hotelbeheer
I apologize for the inconvenience. I would love to touch base with in regards to this matter.
door een geverifieerde reiziger
Geplaatst op 7 nov. 2020 op Hotels
Opmerking van Hotelbeheer
12 nov. 2020 door Bernard G.M.Hotelbeheer
Thank you for your response.
door een geverifieerde reiziger
Geplaatst op 2 nov. 2020 op Hotels
Opmerking van Hotelbeheer
2 nov. 2020 door Bernard G.M.Hotelbeheer
Thank you for your response.
door een geverifieerde reiziger uit Ogdensburg
Geplaatst op 26 okt. 2020
I like the old fashioned wood work of the estaablishment
Opmerking van Hotelbeheer
26 okt. 2020 door Front Office Manager Hotelbeheer
Thank you for taking the time to leave a review. We appreciate your comments.
door een geverifieerde reiziger
Geplaatst op 26 okt. 2020 op Hotels
Historic building, very clean.
Opmerking van Hotelbeheer
26 okt. 2020 door Front Office Manager Hotelbeheer
Good afternoon, I appreciate your comments and would like to thank you for taking the time to review our hotel.
door een geverifieerde reiziger
Not worth the price but OK
Geplaatst op 25 okt. 2020 op HotelsThis was an older building and times have changed. Some of it was highly nostalgic, some just plain outdated. The life noises of residents of the hotel give the atmosphere a little something different that is not different from other stays. The bed and bedding was cozy and clean, as well as the carpets and surfaces. Not many channels on the TV- only local. It is autumn, and there is no independent thermostat so I was very glad i read other reviews and brought a space heater along. The hotel is in a busy area so parking is a challenge. There is a lot on the grounds but lodgers are required to pay AN ADDITIONAL $10.00 just to park on it. Takes the value away for the stay. Was trying to concentrate on the positive but this broke the camel's back. Won't go again....
Opmerking van Hotelbeheer
25 okt. 2020 door Front Office Manager Hotelbeheer
Thank you for your review. I'm sorry to hear that you were dissatisfied with your stay, but I really appreciate you bringing this issue to my attention. We are working hard to improve that experience of the guest. so your feedback is important to us.
