Op basis van 462 geverifieerde beoordelingen
3,9 Hygiëne kamer
4,0 Service & personeel
4,0 Comfort kamer
3,7 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 15 mei 2024
Breakfast was great and staff were very friendly and helpful. Near Old Towne.
door een geverifieerde reiziger
Geplaatst op 15 mei 2024
The bed was a little lumpy, but other than that we really enjoyed our stay. It was so close to the zoo, very quiet area (we were not facing the freeway, so I can’t speak for those rooms), and great breakfast options.
door een geverifieerde reiziger uit Fontana
Geplaatst op 15 mei 2024
Parking was $24 and was a disaster upon arrival , elevator was out of service near lobby. We were exhausted and check in was horrible
door een geverifieerde reiziger
Geplaatst op 14 mei 2024
door een geverifieerde reiziger
Geplaatst op 14 mei 2024
door een geverifieerde reiziger
Geplaatst op 14 mei 2024
I stayed at this hotel for two nights and would not recommend it. It was very noisy, and we were not able to get sleep at night. You can hear people talking in the adjacent room.
Opmerking van Hotelbeheer
15 mei 2024 door General ManagerHotelbeheer
Dear Ahmed,We know how important rest can be while traveling and aim to ensure our accommodations provide our guests with the perfect respite here in San Diego. However, it appears that noise from other guests impacted your stay. We are always available to address these concerns so we can make your visit more relaxing. Nonetheless, we hope you enjoyed your time in the city and will consider staying with us in the future. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area
door een geverifieerde reiziger
Geplaatst op 12 mei 2024
door een geverifieerde reiziger uit bakersfield
Geplaatst op 10 mei 2024
The hotel was alright. But the beds were horrible. Its lopsided its the most uncomfortable bed I have slept in, well more like laud in cause sleep was so hard when yiur trying not to fall off
Opmerking van Hotelbeheer
10 mei 2024 door General ManagerHotelbeheer
Dear Donna,Thank you for providing your review. We regret to hear about your experience with the bed and understand how crucial a good night's sleep is to a pleasant stay. Your feedback is valuable to us and we are looking into the matter to ensure it is addressed promptly. We hope to have another opportunity to provide you with a more comfortable experience on your next visit.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area
door een geverifieerde reiziger
Geplaatst op 7 mei 2024
Breakfast was not the best.
Opmerking van Hotelbeheer
8 mei 2024 door General ManagerHotelbeheer
Dear Sandra,Thank you for your review. We regret your disappointment with our breakfast and will reflect on your comments with our team. Hopefully, you had an overall positive experience. We'd love to welcome you back soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area
door een geverifieerde reiziger
Geplaatst op 7 mei 2024
Tv remote did not work
Opmerking van Hotelbeheer
8 mei 2024 door General ManagerHotelbeheer
Dear Eduardo, Thank you for being our guest and sharing your review. We're sorry to hear that you had issues with the remote in your room. Please know that our team is always happy to assist whenever a concern arises during your stay. Otherwise, we hope the rest of your visit was enjoyable. It would be a pleasure to welcome you back again soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area
