The bath stinks and smells very bad , they charged me extra for nothing and the blankets are small for two persons also the pillows was not comfortable, last time I booked in that hotel .
Opmerking van Hotelbeheer
12 feb. 2020 door ManagementHotelbeheer
Dear Guest,
We appreciate your feedback and your personal view of the experiences you made at the Sheraton Berlin Grand Hotel Esplanade.
We regret that we were unable to convince you of our services during your last stay. Be assured that we are always grateful to our guests for references and justified criticism, but this will help us to uncover weaknesses in order to avoid mistakes in the future.
Yours sincerely,
Sheraton Berlin Grand Hotel Esplanade
Management