Op basis van 972 geverifieerde beoordelingen
3,7 Hygiëne kamer
4,0 Service & personeel
3,8 Comfort kamer
3,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
The property was easily accessible, clean, and secure. Front desk staff were very friendly. Room was great with comfortable beds and lots of towels.
Only gripe was that I could hear neighboring guests easily through the walls and above. The lack of a bathtub was a bit of a minor gripe but the shower pressure was great and the water temperature was beautiful
door een geverifieerde reiziger
Geplaatst op 27 apr. 2024
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Good location but the property was disgusting. They gave us room 210 at first. It was missing jealousies from the window.
There was no shower curtain, the toilet was running and it smelled of mold.
We noved to room 302 and the wall in thw bathroom were disgusting. What looked liked noodles, built up grime and whos knows what next to the toilet. No need for thr black light because you kust knew how gross it was.
Jealousies seem to be missing thoughout the property and cannot lock the windows. Felt uncomfortable when we left for the wvening to go out to eat.
Checked out a day day early as soon as we woke up.
Opmerking van Hotelbeheer
25 apr. 2024 door jazz gillHotelbeheer
Thank you for sharing your feedback. We're sorry to hear about your experience. Your concerns are important to us, and we're addressing them to improve our service. We hope for another chance to provide you with a better experience in the future.
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
Opmerking van Hotelbeheer
25 apr. 2024 door jazz gillHotelbeheer
Thank you for your feedback! We're thrilled to hear that you loved your stay at our hotel. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience. We look forward to welcoming you back for another wonderful stay in the future
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
The FLOOR in the unit was atrocious. It was hard to understand that the owner(s) would allow the room to be rented. Beyond that the inn needs some fresh paint and maintenance. Location and parking was optimal.
Opmerking van Hotelbeheer
25 apr. 2024 door jazz gillHotelbeheer
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the condition of the floor in your unit. Rest assured, we take your comments seriously and are working diligently to address this issue promptly. Additionally, we appreciate your input regarding the need for fresh paint and maintenance throughout the inn. We are committed to providing a comfortable and enjoyable experience for all our guests, and your feedback helps us identify areas for improvement. We're glad to hear that you found our location and parking to be optimal. We hope to have the opportunity to welcome you back for a much-improved stay in the future.
door een geverifieerde reiziger
Geplaatst op 20 apr. 2024
Very convenient and close to all attractions. No outside view
Opmerking van Hotelbeheer
20 apr. 2024 door jazz gillHotelbeheer
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our hotel convenient and close to all the attractions.Regarding the outside view, we understand its importance in enhancing your stay. For future visits, we recommend our Balcony King rooms, which offer stunning views along with all the comforts of a stay with us. We're confident that this option will meet your expectations for a picturesque experience.Your feedback is invaluable to us as we strive to continually improve our services. We hope to have the pleasure of welcoming you back soon for another enjoyable stay in one of our Balcony King rooms!
door een geverifieerde reiziger
Geplaatst op 19 apr. 2024
Opmerking van Hotelbeheer
20 apr. 2024 door jazz gillHotelbeheer
Thank you for choosing us as your place of accommodations, and more so for taking the time to leave us a great review! We appreciate the support and recognition as we work diligently to provide a clean, comfortable, value oriented stay right at Fisherman's Wharf. We would love to have you back as our guest the next time you're in San Francisco.
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
Loved it
Opmerking van Hotelbeheer
20 apr. 2024 door jazz gillHotelbeheer
Thank you for your feedback! We're thrilled to hear that you loved your stay at our hotel. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience. We look forward to welcoming you back for another wonderful stay in the future!
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
Very close to Santa Cruz boardwalk. Staff are very nice and approachable.
Opmerking van Hotelbeheer
20 apr. 2024 door jazz gillHotelbeheer
Thank you for sharing your experience with us! We're delighted to hear that you found our hotel very close to the Santa Cruz boardwalk, making it convenient for you to enjoy the attractions.We're also pleased to know that our staff left a positive impression on you. Providing friendly and approachable service is important to us, and we're glad that our team could enhance your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
loved it
Opmerking van Hotelbeheer
17 apr. 2024 door jazz gillHotelbeheer
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you loved your experience with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.
