Op basis van 1.712 geverifieerde beoordelingen
4,5 Hygiëne kamer
4,5 Service & personeel
4,5 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 15 mei 2023
De locatie was perfect en op loopafstand naar het witte huis en andere bezienswaardigheden. De bus(ciculator stopt bijna voor de deur. Hotel is zeker een aanrader
Opmerking van Hotelbeheer
23 mei 2023 door Modi AhmedHotelbeheer
Thank you Hillianthe for giving us 5 stars! We appreciate it!
door een geverifieerde reiziger
Geplaatst op 20 nov. 2021 op Hotels
door een geverifieerde reiziger
Geplaatst op 17 aug. 2019
Fijne plek, dicht bij t leuke Georgetown
Behulpzaam personeel
Opmerking van Hotelbeheer
19 aug. 2019 door Jale Hashimi, General ManagerHotelbeheer
Thank you for choosing Melrose Georgetown Hotel. I am happy to hear that you enjoyed our prime location nearby some of the area's most popular areas including the charming Georgetown neighborhood.
Best regards,
Jale Hashimi, General Manager
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
I was very disappointed with my stay for the price I paid.
When I checked in, I was given a room that was already occupied. I was then given a different room with a cabinet door that would not stay closed. It was dangerous because you had to walk around it in order to get to the other side of the bed and table & chairs. I had to ask twice to have it fixed.
Returning after a day out my room key did not work. The front desk issued me another key which also did not work. After returning to the front desk I was told maintenance would be up shortly to fix the door. After 20 minutes I asked the front desk how much longer it would be until someone could get us into our room and was told not long. After another 25 minutes I again asked the front desk for help and a different employee took a battery pack out and escorted us to our room and was able to charge the lock and let us in after only a few minutes. I am not sure why the 1st hotel clerk I spoke to could not have taken care of the problem 45 minutes earlier.
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
Hard to find parking
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Solid hotel walkable to Georgetown and foggy bottom
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Great hotel near the DC mall.
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
They charge hidden fee.
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
Good coffee!
door een geverifieerde reiziger
Geplaatst op 20 apr. 2024
Our stay at Melrose Hotel ranks as the worst Ever!
1. At check in, they gave us a room that was previously used and not cleaned - while we received a new room, there was no acknowledgment of what happened.
2. The valet parking set up, given late check in, was adhoc, not well explained, with the front desk staff assuming it was fine to leave the car keys with a stranger without proper parking validation!
3. The approach, communication, follow through of the check in team was frankly appalling.
The melrose is a strong & fragrant & inviting flower, the hotel bearing the same name has proven to be anything but!
