Geplaatst op 28 apr. 2024
This place is the definition of cheap and it’s cheap for a reason. Fire alarm went off at 4am first night we stayed, so many reviews said it did when they stayed as well. A problem that has been going on for months by looking at the reviews, such a hazard in the event there will be a fire and inconvenience like fix that! We wanted to see if we could leave early and the front desk girl acted oblivious to questions that are her job to know and be helpful with. Decided to just stick it out after that. Rouge kids running around everywhere here. Hottub isn’t hot nor warm, actually the same as the pool temp. Huge nasty brown stain on our comforter, just took it off since we use our own blankets and pillows. Asked for towels once and the girl acted like I was bothering her, so didn’t bother to say anything abt the comforter. Staff super unprofessional and swearing the whole time in front of us. Front desk phone rings constantly and they don’t answer not even kidding. Cherry on top was forgetting a charger and coming back to it to not be in their lost in found with other chargers but with one of the workers like she had already claimed it. Just go somewhere else. Also just musty af here.
Opmerking van Hotelbeheer
29 apr. 2024 door ManagementHotelbeheer
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. Accept my apologies for inconvenience. We will address the issues you brought up to the appropriate department. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Motel 6, Norway, MI. Sincerely, Hotel Management