Op basis van 968 geverifieerde beoordelingen
3,2 Hygiëne kamer
3,9 Service & personeel
3,2 Comfort kamer
2,7 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
The bed was very comfortable. We had a room overlooking the lake which was nice, but the heater didn't seem to warm the room and the TV never displayed a single station. It was locked on the 'select source' screen. We didn't call the desk about it since we were rarely there and it wasn't important to us. The front desk was helpful and courteous with other questions we had. All considered, we will stay again when in town.
Opmerking van Hotelbeheer
30 apr. 2024 door BreaylaHotelbeheer
Hello Vicky, we appreciate you taking the time to share your experience. Next time feel free to mention anything that may come up like the television not working, that's a super easy fix and we don't mind doing so. We're happy to see you were satisfied with your stay and look forward to seeing you again!
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
I'll never stay there again. Black mold in the shower. Dirty sheets. Ughhh
Opmerking van Hotelbeheer
29 apr. 2024 door BreHotelbeheer
Hello Jessica, thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations, we will be looking into and addressing this issue.
door een geverifieerde reiziger uit Issaquah
Geplaatst op 28 apr. 2024
The bathroom was dirty looking and our toilet would not flush. The shower did not have a drain cover. Everything looked old. It was easy to leave and walk around to restaurants so that was convenient but not impressed with the cleanliness of the hotel.
Opmerking van Hotelbeheer
29 apr. 2024 door BreaylaHotelbeheer
Hello Jennifer, thank you for taking the time to leave your feedback. We do have a remodel on the books that will update the building and the facilities. I am sorry to see that you did not enjoy your stay and we do hope that you come back and try us again so that we can improve your impression of us.
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
Opmerking van Hotelbeheer
29 apr. 2024 door BreHotelbeheer
Bryce, thank you for taking the time to leave a rating.
door een geverifieerde reiziger
Geplaatst op 27 apr. 2024
Right in downtown Olympia. Perfect
Opmerking van Hotelbeheer
27 apr. 2024 door MannyHotelbeheer
Hello Ken, we appreciate you for taking the time to leave a rating about your stay with us. Hope to see you again!
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Opmerking van Hotelbeheer
25 apr. 2024 door BreaylaHotelbeheer
Hello Oscar, we appreciate you for taking the time to leave a rating about your stay with us. Hope to see you again!
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
The hotel is being remodeled, so all amenities were gone that were promised I was still was charge full price and I basically got a prison cell so I want a refund
Opmerking van Hotelbeheer
24 apr. 2024 door Front deskHotelbeheer
Hi Tavis,Thanks for taking the time to leave a review. Please give us a call so we can talk further about your stay and your concerns.
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
Shower took 10 minutes to get hot.
Opmerking van Hotelbeheer
24 apr. 2024 door WilliamHotelbeheer
Hello Carl, I'd like to apologize that your stay wasn't as pleasurable as you had hoped for and also let you know that we appreciate you taking the time to leave a review.
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
Opmerking van Hotelbeheer
23 apr. 2024 door BreHotelbeheer
Hello Josiah, I'd like to apologize that your stay wasn't as pleasurable as you had hoped for and also let you know that we appreciate you taking the time to leave a review.
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
It was an older building in an old area.
Opmerking van Hotelbeheer
22 apr. 2024 door BreaylaHotelbeheer
Hello Brian, we appreciate you taking the time to leave a review and yes this building is very old but I would like for you to know that we do have a remodel on the books that will update the building and the facilities. Thanks again and have a great rest of your day!
