The property is run down. The registration terms and conditions are all about gastric conditions. The cypriot table at the breakfast buffet was covered with flies every day. I asked for extra bedding and Maria complained because it was 8:30pm; I told her I could go to the reception and she was quite irritable; it was annoying to be treated that way. The free bottle of sparkling wine was a nice gesture but the quality made me quite sick. Maybe this + flies-covered table is why they have all the terms about gastric conditions, but I think its actually because the pool seemed under-chlorinated I did not enjoy my stay
Opmerking van Hotelbeheer
8 sep. 2023 door The King Jason teamHotelbeheer
Dear guest We would like to thank you for taking the time to write about your recent stay with us. We are extremely saddened that we did not manage to deliver the experience you were expecting in our hotel. Our hospitality is one of our aspects that gets the most credits, and we are really sorry that you were not satisfied even though you booked for one adult, and you stayed two adults in the room without extra charge. Also, when you asked for extra bedding in lounge, you have been informed that the maid was not working at night and a member of our team brought you the extra sheets for the extra adult without any hesitation.We certainly appreciate your comments in order to continuously improve our overall servicesOur kind regards