Op basis van 45 geverifieerde beoordelingen
4,9 Hygiëne kamer
4,9 Service & personeel
4,8 Comfort kamer
4,7 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 19 mrt. 2024
Opmerking van Hotelbeheer
10 apr. 2024 door Mencía Muñoz Antón, Guest Experience.Hotelbeheer
Dear Maegan,We would like to thank you for your review after your last stay with us at Villa Marquis, member of Melià Collection. We look forward to welcoming you back soon in the City of Lights. Yours sincerely,
door een geverifieerde reiziger
Geplaatst op 25 feb. 2024
Opmerking van Hotelbeheer
20 mrt. 2024 door Guest Experience TeamHotelbeheer
Dear Mr. Ron,In the first place, we would like to thank you for taking the time and leaving this 5 star review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that you had a great stay and we look forward to welcoming you back in the near future in the City of Lights.Yours sincerely,Guest Experience Team
door een geverifieerde reiziger
Geplaatst op 25 feb. 2024
Opmerking van Hotelbeheer
26 feb. 2024 door Guest Experience TeamHotelbeheer
Dear Ms. Reece,We would like to thank you for taking the time and leaving this wonderful review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that you had a great stay and we look forward to welcoming you back again in the near future in the City of Lights.Yours sincerely,Guest Experience Team
door een geverifieerde reiziger
Geplaatst op 6 jan. 2024
The hotel is absolutely beautiful and in an amazing area. Close to everything. Would stay here again for the hotel space.
However, we stayed over the new year and had two bad experiences with the restaurant. Not sure if it was because it was the new year or if it’s always this way.
Arrived New Year’s Eve after a long day of travel with a hungry child needing something to eat before we went out for the evening. We were told we couldn’t be seated in the restaurant because they were preparing for the evening which started at 7pm.
We were offered a small selection of tapas which was fine. However we ordered two of champagne and were told they weren’t opening bottles until the evening. We were offered already open bottles of white and red wine.
Breakfast at the restaurant was great.
Unfortunately that evening we wanted a glass of wine in the room after a day of sightseeing. At the bar we were told all the had was beer. No wine or cocktails were being served
Not very good service at all for a 5 star hotel which we had paid nearly €1000 a night to be at.
I understand it was a holiday but a hotel is a home away from home and people need food and service regardless of if it’s a holiday or not.
Opmerking van Hotelbeheer
11 jan. 2024 door Villa Marquis, Member of Melia CollectionHotelbeheer
Dear Mr/Mrs. Rhian,We would like to thank you for taking the time and leaving this review after your last stay at Villa Marquis, member of Melia Collection. We apologize for the inconvenience that you happen to have during your stay, we fully understand how you may have felt during this dates.We have forwarded this to the department in order to have more details and understand what may have happened.We remain at your complete disposal and if you have any questions, feel free to contact us directly.We look forward to welcoming you back in the near future in the City of Lights.Yours sincerely,Nawal El KlaiGuest Experience
door een geverifieerde reiziger
Geplaatst op 5 jan. 2024
Great proximity to attractions and wonderful staff
Opmerking van Hotelbeheer
8 jan. 2024 door Guest Experience TeamHotelbeheer
Dear Mr. Palumbo,We would like to extend our gratitude for the fantastic review you left following your recent stay with us here at Villa Marquis, Member of Melia Collection.We are glad our ideal location made your excursions throughout your stay all the more simpler, whether it be for a stroll along the Seine River or simply taking in the wonder of the Eiffel Tower.In addition, it warms our hearts to know that the staff's efforts contributed to the enjoyment you experienced during the time you spent with us.We hope to welcome you once more in the near future.Kind regards,Guest Experience Team
door een geverifieerde reiziger
Geplaatst op 3 jan. 2024 op Hotels
Amazing staff, clean rooms. Staff is always ready to help.
Opmerking van Hotelbeheer
8 jan. 2024 door Guest Experience TeamHotelbeheer
Dear Mr. Muhammad,It was truly pleasure to have been your hosts throughout your stay with us in this wonderful City of Lights.From your various interactions with the staff to relaxing in a clean, comfortable room after a day of touring the city, it is heartwarming to know we were able to meet all your expectations.Know that your kind words will be shared with the entire team here at Villa Marquis, Member of Melia Collection.We look forward to welcoming you once more in the near future.Kind Regards,
door een geverifieerde reiziger
Geplaatst op 30 dec. 2023
Opmerking van Hotelbeheer
5 jan. 2024 door Villa Marquis, Member of Melia CollectionHotelbeheer
Dear Ms. Della, Thank you for staying here with us at Villa Marquis. Your feedback is very important to us. We look forward to welcoming you son in the City of Lights. Yours sincerely, Nawal El Klai Guest Experience
door een geverifieerde reiziger
Geplaatst op 9 nov. 2023
Opmerking van Hotelbeheer
12 nov. 2023 door Bruna Auditore, Executive Assistant Manager Hotelbeheer
Dear Miyazaki, thank you to share your experience with us and to leave us this great note!! We hope to welcome you soonBest Regards
door een geverifieerde reiziger
Geplaatst op 15 okt. 2023 op Wotif
Opmerking van Hotelbeheer
17 okt. 2023 door Villa Marquis, Member of Melia CollectionHotelbeheer
Dear Mr. Gillard,We would like to thank you for this wonderful review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that you had a pleasant stay and you enjoyed our wonderful location.We look forward to welcoming you back in the near future.Yours sincerely,Nawal El Klai, Guest Experience
door een geverifieerde reiziger
Geplaatst op 28 sep. 2023
Ultimately the staff is superb. All very polite and very helpful at all times and at any request, this was the highlight of our stay. The facility itself for the price leaves a lot to be desired, however, you are in the heart of Paris its a bitter sweet give and take. I would stay again only because of the staff and the proximity to Paris' highlights.
Opmerking van Hotelbeheer
3 okt. 2023 door Villa Marquis, member of Melia CollectionHotelbeheer
Dear Leo,We would like to thank you for this wonderful review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that all our staff has made a difference on your stay and that you want to come back because of them, we will share this wonderful comment with all the team.We look forward to welcoming you back in the near future in the City of Lights.Yours sincerely,Patricia CanosaGuest Experience
