Is important to change the bedsheet every day rather than asking several times. Also, let us keep Hoover working well on the carpets and checking to fill the shower gel. These are basic housekeeping. I hate being told what to do. Don't you?
Opmerking van Hotelbeheer
23 apr. 2024 door MPCGMHotelbeheer
Dear guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the need to request fresh bedsheets and ensuring the vacuum cleaner is in proper working order for the carpets, as well as replenishing the shower gel promptly. Providing a clean and comfortable environment for our guests is a top priority, and we take your comments seriously.We understand your frustration and assure you that we strive to maintain the highest standards of housekeeping. Your feedback serves as a valuable reminder of areas where we can improve our service. Rest assured, we will address these issues internally to ensure a smoother experience for our guests in the future.We appreciate your candidness and hope that despite these shortcomings, you were able to enjoy your stay with us. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back for a more seamless stay.