I liked the hotel but they gave me the worst room they had because I booked with Expedia, that is why I give them very low grades.
Opmerking van Hotelbeheer
30 apr. 2024 door Christoph Merz Manager, Pullman Paris MontparnasseHotelbeheer
Dear Arturo,Thank you for your feedback, we sincerely regret any disappointment you may have experienced during your time with us.If you were unhappy with the room assigned to you, we want to assure you that it was never our intention to provide anything less than satisfactory accommodations. We are sorry if you felt that your room selection was influenced by your booking through Expedia. Please know that all our guests are equally valued, regardless of their booking method.We hope to have the chance to welcome you back for a more enjoyable stay in the future.Warm regards,Christoph MerzManager, Pullman Paris Montparnasse