Op basis van 1.527 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,4 Service & personeel
4,3 Comfort kamer
4,2 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 24 mei 2024
near airport
door een geverifieerde reiziger
Geplaatst op 23 mei 2024
A little rundown and smelly.
door een geverifieerde reiziger
Geplaatst op 22 mei 2024
door een geverifieerde reiziger
Geplaatst op 22 mei 2024
Staff was friendly and responsive, location is within walking distance of coffee shop, restaurants and beautiful views.
Opmerking van Hotelbeheer
22 mei 2024 door Danny Hotelbeheer
Thank you very much for staying with us. We hope you return again someday.
door een geverifieerde reiziger
Geplaatst op 19 mei 2024
It was a good experience to stay in this hotel for a third time, but pay for a parking lot 25 dollars per night, I think it's too much. Other than that, it was very good and excellent. Good stuff.
Opmerking van Hotelbeheer
20 mei 2024 door General ManagerHotelbeheer
Dear Sergey, Thank you for returning to Best Western Plus Island Palms Hotel & Marina and for your kind rating. The highest compliment we can receive is a guest who keeps coming back time after time, and we are pleased we exceeded your expectations once again. Having said that, we understand that parking fees can be frustrating. We appreciate your input, as we always want to hear what would have enhanced your stay. We look forward to your next visit. Have a wonderful day, and travel safely.Barbara Thompson,General Manager
door een geverifieerde reiziger
Geplaatst op 16 mei 2024
We stayed there because we were going to a concert @ Humphrey's. BW was in a fantastic location for us walking to the concert. The park across the street was wonderful! Shopping? We did not see ANY place to shop in the vicinity, not even a convenience store. Dining? Slim pickins. Just restaurants @ the hotels near by, which seemed to serve the same type of food & was expensive. Transportation, only taxi, uber and lyft, no public transportation available either. It would have been REALLY nice to have a shuttle van to and from the airport! Like most hotels do. Walkable? Convenience? Depends on what you are wanting to do your mode of transportation. We didn't use parking, but it looked like there was a good amount of places to park. We THOUGHT there was a complimentary continental bfast @ the hotel and we were VERY disappointed to find out there was not. The other BW did have cont. bfast. & nothing close to eat breakfast @ ie coffee house, etc. Our second day, we did find Denny's and Ralphs & did walk there, which was a bit of a hike. We were tired by the time we got there & decided to definitely take a Lyft ride back. @ Ralph, we did get food that we could cook in the microwave for our dinner that night and bfast the following day.I needed to iron the blouse that I was GOING to wear to the concert, but the iron spit out all kinds of rust and minerals on my new white blouse and I had to figure out another outfit. Our door had enough space @ the bottom, daylight came through.
Opmerking van Hotelbeheer
17 mei 2024 door DannyHotelbeheer
We appreciate your business and hope that you will return again someday. Have great summer!
door een geverifieerde reiziger
Geplaatst op 12 mei 2024
Nice area
Opmerking van Hotelbeheer
13 mei 2024 door General ManagerHotelbeheer
Dear Robert, Thank you for being our guest at Best Western Plus Island Palms Hotel & Marina. We are pleased that we could provide you with an enriching stay. We appreciate your generous comments regarding our waterfront location with our incredible views and resort amenities, and we hope you will choose us every time your travels bring you to our area.Barbara ThompsonGeneral Manager
door een geverifieerde reiziger
Geplaatst op 12 mei 2024
I enjoyed my stay. The front desk staff were very kind and attentive, in a pretty location, and felt safe in the area.
Opmerking van Hotelbeheer
12 mei 2024 door General ManagerHotelbeheer
Dear Sabrina, Thank you for choosing Best Western Plus Island Palms Hotel & Marina and for your excellent review. It is a pleasure to know we exceeded all of your expectations and that you liked our friendly staff. We are also happy our location was perfect for your needs. Thank you again for your generous comments. We look forward to your next visit. Barbara ThompsonGeneral Manager
door een geverifieerde reiziger
Geplaatst op 11 mei 2024
Blue wave bar and grill is excellent. The hotel staff were pleasant and professional.
Opmerking van Hotelbeheer
11 mei 2024 door DannyHotelbeheer
Thank you for the 5-star review!
door een geverifieerde reiziger
Geplaatst op 11 mei 2024
We were in town for a concert at Humphrey's. Wonderful location and beautiful setting. We'll be back.
Opmerking van Hotelbeheer
11 mei 2024 door Mary Lukowski - ReservationsHotelbeheer
We are happy to hear that! Thank you for the review.
