Op basis van 1.530 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,4 Service & personeel
4,3 Comfort kamer
4,2 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Oak Park
Geplaatst op 9 mei 2024
door een geverifieerde reiziger uit Bakersfield
Geplaatst op 9 mei 2024
Excellent hospitality. Staff was very kind and the amenities were great. Played a game of pickle ball through by renting some equipment and lounged at the pool. Bartender made some good drinks. Would recommend this hotel and would come back to try the restaurant next time.
Opmerking van Hotelbeheer
9 mei 2024 door General ManagerHotelbeheer
Dear Izabella, Thank you for sharing your recent experience at Best Western Plus Island Palms Hotel & Marina. We are thrilled to learn that you had an enjoyable stay with us. It brings us joy to hear that our associates provided enriching service throughout your visit, and we are delighted that you found our amenities to your liking. Your feedback regarding your experience with our cocktail lounge, Blue Wave Bar & Grill, warms our hearts. Thank you for your kind recommendation, and we eagerly anticipate the opportunity to welcome you back for another memorable stay.Barbara ThompsonGeneral Manager
door een geverifieerde reiziger
Geplaatst op 8 mei 2024
Perfect place to stay
Loved everything about this place
Opmerking van Hotelbeheer
9 mei 2024 door General ManagerHotelbeheer
Dear Greg, Thank you for staying at Best Western Plus Island Palms Hotel & Marina and for your excellent review. It is a pleasure to know we exceeded all of your expectations! With our waterfront location close to Ocean Beach, SeaWorld, and the San Diego Zoo, we love providing our guests with a great place to enjoy all that our city has to offer. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Barbara ThompsonGeneral Manager
door een geverifieerde reiziger
Geplaatst op 8 mei 2024
Beautiful place, wonderful restaurant, helpful staff.
Opmerking van Hotelbeheer
9 mei 2024 door General ManagerHotelbeheer
Dear Diane, Thank you for sharing your recent experience at Best Western Plus Island Palms Hotel & Marina. We are delighted to learn that you found our oceanfront location perfect for your stay. We are also pleased that you appreciated our on-site full-service restaurant and bar, Cocktail lounge Blue Wave Bar & Grill, and that our associates were accommodating throughout your stay. We look forward to the opportunity to welcome you back and provide you with another exceptional experience.Barbara ThompsonGeneral Manager
door een geverifieerde reiziger
Geplaatst op 3 mei 2024
Loved everything about this property beautiful setting
And restaurant was excellent with great accommodating wait staff !!!
My server remembered exactly what I drank from the previous night!
We will return here!
Opmerking van Hotelbeheer
5 mei 2024 door General ManagerHotelbeheer
Dear Christina, Thank you for sharing your recent stay at Best Western Plus Island Palms Hotel & Marina and for the detailed feedback on your experience. We are delighted to hear that you thoroughly enjoyed the pleasant ambiance of our property and found our restaurant to your satisfaction. It brings us joy to know that our associates provided attentive service, ensuring that your preferences were remembered and catered to throughout your stay. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more.Barbara ThompsonGeneral Manager
door een geverifieerde reiziger
Geplaatst op 3 mei 2024
The location on the San Diego Bay was lovely!!
Opmerking van Hotelbeheer
3 mei 2024 door Danny Hotelbeheer
Thank you for staying with us!
door een geverifieerde reiziger
Geplaatst op 2 mei 2024
Opmerking van Hotelbeheer
3 mei 2024 door Danny Hotelbeheer
Thank you for the 5 star review!
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
The staff was amazing! and the rooms were super clean. we will definitely stay there again!!
Opmerking van Hotelbeheer
29 apr. 2024 door Danny Hotelbeheer
Thank you for the 5 star review!
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
I liked that it was on Shelter Island with 2 heated pools and tennis courts.
Opmerking van Hotelbeheer
28 apr. 2024 door Benjamin NelsonHotelbeheer
Greetings Terry. Thank you for choosing Best Western Plus Island Palms Hotel and Marina for your recent stay. We are thrilled you enjoyed your time with us and the amenities we have for our guests around the property. We look forward to hosting you again next time you are in San Diego. Best, Benjamin Nelson
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
The staff was awesome
Opmerking van Hotelbeheer
24 apr. 2024 door Benjamin NelsonHotelbeheer
Greetings Michelle, Thank you for choosing Best Western Plus Island Palms Hotel & Marina for your recent stay in San Diego. We strive to exceed our guest's expectations and are thrilled to hear this nice comment. Thank you again for being our guest. See you next time you are in our lovely city. Best, Benjamin NelsonDirector of Guest Services
