Op basis van 975 geverifieerde beoordelingen

3,7 / 5
3,9 Hygiëne kamer
4,0 Service & personeel
4,0 Comfort kamer
3,7 Staat hotel
Geverifieerde beoordelingen van Expedia
4 / 5
door een geverifieerde reiziger

Geplaatst op 15 aug. 2023
Leuk en makkelijk overnachting hotel voor doorreis , blijf het alleen raar vinden als je een 4 persoonskamer boekt dat je maar voor 2 ontbijt krijgt !
Opmerking van Hotelbeheer
23 aug. 2023 door Sergio H. Assistant General ManagerHotelbeheer
Hello pascal,Thank you for being our guest. We are happy you were able to take advantage of our breakfast at the Portabella Restaurant. You are correct, every reservation that includes Advance Purchase Breakfast is for two adults and kids eat free eat free with each adult who gets a meal. If your initial reservation was made with more than two adults, we will honor additional breakfast for those adults. If you have any questions, please do not hesitate to let us know. Thank you again for staying with us. We hope to see you in the near future.
5 / 5
door een geverifieerde reiziger

Geplaatst op 3 mei 2024
Opmerking van Hotelbeheer
4 mei 2024 door Seth FosterHotelbeheer
Dear Aaron, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 2 mei 2024
Bed mattress was decent
Opmerking van Hotelbeheer
3 mei 2024 door Seth FosterHotelbeheer
Dear Veronika, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 2 mei 2024
It was a very beautiful, clean hotel, we stayed at Holiday Inn because we attended my nephew’s funeral it was close by.
Opmerking van Hotelbeheer
3 mei 2024 door Seth FosterHotelbeheer
Dear Hugo, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 30 apr. 2024
Staff was very helpful
Opmerking van Hotelbeheer
1 mei 2024 door Seth FosterHotelbeheer
Dear Desiree, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
5 / 5
door een geverifieerde reiziger uit Brigham

Geplaatst op 29 apr. 2024
It was clean
Opmerking van Hotelbeheer
30 apr. 2024 door Seth FosterHotelbeheer
Dear Patricia, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 28 apr. 2024
Convenient
Opmerking van Hotelbeheer
29 apr. 2024 door Seth FosterHotelbeheer
Dear Binh, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 23 apr. 2024
.
Opmerking van Hotelbeheer
26 apr. 2024 door Seth FosterHotelbeheer
Dear Nanci, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
1 / 5
door een geverifieerde reiziger

Geplaatst op 21 apr. 2024
Opmerking van Hotelbeheer
26 apr. 2024 door Seth FosterHotelbeheer
Dear Francisco, I wanted to thank you for taking the time and commenting on your recent stay with us. I view comments from guests such as yourself as an opportunity to better our offerings and our service. I truly believe that guest’s feedback allow us the opportunity to focus on the areas where we can improve.I was very concerned to see that you did not enjoy your overall experience at the Holiday Inn – Santa Maria. To me, it means that we did not deliver on providing you with an experience customary to the Holiday Inn’s brand. Furthermore, I must apologize for the inconveniences you experienced while staying with us. While your survey did not mention anything specific, if you have the time, I would like to hear about why we failed to meet your expectations. While I know my team is not perfect, any information you can give will help us ensure these types of occurrences do not happen to other guests. I cannot thank you enough for your feedback and comments. I hope, in the future, you would consider intercontinental properties for your travel needs. If we should have the pleasure of welcoming you back to the Holiday Inn – Santa Maria, please do not hesitate in reaching out to me personally, as I would love the opportunity to host you myself. Warmest Regards, Seth FosterGeneral Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 17 apr. 2024
Everything was nice i loved my stay
Opmerking van Hotelbeheer
19 apr. 2024 door Sergio H. Assistant General ManagerHotelbeheer
Howdy Grisell, Thank you so much for the FIVE out of FIVE review. We greatly appreciate taking the time to let us know that everything was nice and that you loved your stay. We hope we can welcome you back in the near future. Thank you again.